Job Description

Financial

• Understand the budgeted revenue targets and ensure all given targets are achieved as per the directions from the manager. This includes all relevant targets for the parlor

  • Ensure consistent upselling of our products to our guest and increase the AUV

  • Ensure the ice cream stock is managed as per the company standards and there is zero negative stock variance

Customer

• Treat our Guests with all respect at all times and our guest are constantly delighted with polite, respectful, friendly and effective service

• Ensure we increase the guest satisfaction scores

Internal Business Process

• Ensure all the set internal processes by GICC and Inspire brands are followed that includes but not limited to the following:

• Food Safety Standards ensure 100% compliance of all the set food safety standards

• Cleanliness – parlor is maintained as per the set cleanliness standards at all time, pertains to all parts of the parlor

• Hygiene – Personal hygiene is maintained as per the set standards and we act as true brand ambassadors of our great brand. Hygiene of the parlors are maintained as per the standards and we constantly try to take it to higher standards

• SOPs – All set SOPs are followed as per the requirements of the organization

People

• Communicate with co-workers, management and customers in a courteous and professional manner

• Uphold the core values of Unity and respect when dealing with people

QUALIFICATION, EXPERIENCE & SKILLS

• Minimum high school education

• Previous experience in retail, QSR, café, or F&B is an advantage (freshers welcome)

• Good English communication skills (Arabic skills is an advantage)

• Willingness to work shifts, weekends, and public holidays

• Physically fit to stand for long hours and perform repetitive tasks

• Good personal hygiene and grooming standards

• Basic understanding of food safety and hygiene (training provided)

• Flexibility to work in any Emirates within UAE