Job Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

This is a fixed-term position with an expected end date of 11/29/2026.

The Human Resources (HR) Coordinator facilitates various aspects of the HR function across all Eataly Canada stores and supports the Store HR Team including but not limited to: recruitment, onboarding, employee engagement, HR administration, employee relations. Reports to the Human Resources Generalist (HRG) and functionally to the Area Human Resources Business Partner (HRBP).

• Collaborates with the HRBP & HRG to deploy a fully integrated People strategy from acquisition to exit
• Acts as liaison to employees, developing employee engagement activities and responding to inquiries or requests
• Maintain all employees’ files through HRIS such as employee records, training tracking, applicant tracking, etc.
• Facilitates new hire orientation and assist with preparation and set-up of various training classes and employee meetings and classes calendar
• Coordinates the integrity and timeliness of employee paperwork including new hires, status changes and separations.
• Supports the recruitment process using the Applicant Tracking System: screens and selects candidates for advancement in the hiring process; coordinates interviews; collects feedback; manages candidate experience and follow up
• Organizes in-store hiring events and participates in external job fairs
• Prepares employees for proper cultural assimilation through onboarding and new hire orientation
• Collaborates with Corporate to implement trainings for employees
• Drives awareness and adoption of broad benefits offerings at Eataly
• Conducts and analyzes exit interviews to identify and recommend improvements to existing processes
• Ensures legal compliance by monitoring and implementing applicable HR federal and state requirements
• Supports the HRBP with metrics and data analysis
• Performs other duties as required or assigned

Qualifications

• Bachelor’s Degree preferred
• 1+ years of full cycle HR experience, preferably in retail and/or hospitality
• Understanding of all components of HR including systems, databases and metrics
• Solid analytical and problem-solving skills
• Excellent communication, listening and interpersonal skills
• Comfortable traveling between all Eataly locations in the GTA (Yorkville, Sherway Gardens, Don Mills, Eaton Centre)

Compensation

• Compensation for this role is CAD $20.00-$22.00 hourly
• This position has been posted to fill a current vacancy

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.