Job Description

What This Position is All About

The Alteration Staff will be part of the tailoring team, providing customer service, and tailoring expertise as required.

Who You Are:

• A towering strength at winning over an audience with their perspective
• You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization
• Generates a variety of approaches to problem solving including new and novel ideas

You Also Have:

• Minimum 3 years fitting and tailoring experience in high-end merchandise
• Ability to fit and perform alterations on a wide range of garments
• Possession of strong technical background in specialty skills such as: leather,knits,double face,beading,fine tailoring,buttonholes etc is desired and a benefit.
• Ability to use all standard sewing, pressing & spotting equipment
• Ability to use specialty machines: Double-blind, Buttonhole, Cover-stitch, Leather
• Knowledge of Alterations industry including fabrication and styling of luxury merchandise.
• High school graduate or equivalent preferred.

As The Alterations Staff Associate, You Will:

• Model all Saks Fifth Avenue Customer Service Principles.
• Focus on achieving and exceeding individual performance and productivity goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
• Follow all Saks Fifth Avenue policies and procedures.
• Follow all alteration workroom policies and Tailor procedures.
• Ability to utilize expertise to make alterations decisions during customer fittings.
• Focus on all efforts on providing an exceptional customer experience.
• Maintain a clean and safe work environment.
• Support company/store and department initiatives.
• Ad hoc responsibilities as needed

Your Life and Career at SFA:

• Be a part of a team of disruptors focused on stores and redefining the luxury experience.
• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
• A culture that promotes a healthy, fulfilling work/life balance
• Benefits package for all eligible full-time Associates (including medical, vision and dental)
• An amazing Associate discount

Thank you for your interest in SFA. We look forward to reviewing your application.

SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact candidatesupport@exemplarluxury.com.

Salary Range $29.48 - $36.86*

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.