Job Description

Why Your Role Matters

As a Fitness Team Member, you play a crucial role in creating a safe, welcoming, and supportive environment where individuals can focus on improving their health and wellness. You help ensure that members feel confident and motivated in their fitness journey by maintaining a clean, safe, and well-organized space. By providing exceptional customer service, addressing safety concerns, and promoting a positive atmosphere, you directly contribute to the success of our members and the overall YMCA community.

How You Make an Impact

• Keep the fitness area free of hazards by racking weights, clearing floors, and sanitizing equipment, ensuring a safe and enjoyable experience for all members.

• Encourage members to understand the benefits of exercise and weight training, providing guidance that helps them build confidence and achieve their fitness goals.

• Address fitness-related questions and concerns from members, offering expert advice to help them succeed on their health journey.

• Facilitate individual or group activities as directed by your supervisor, helping members stay motivated and engaged in their fitness routine.

• Report and track maintenance needs to ensure fitness equipment is always in working order, preventing disruptions in member experience.

• Support with administrative tasks, including data entry, copying, and organizing materials, to ensure smooth and efficient operations.

• Assess the fitness levels of participants and recommend appropriate activities, ensuring each member gets the most out of their workouts.

• Follow the Greater Austin YMCA’s People Guidelines, Code of Ethics, payroll procedures (including completing timesheets), and established emergency procedures to maintain a safe and efficient workplace.

• Attend all required meetings and trainings, ensuring you are up-to-date with YMCA policies, safety procedures, and best practices.

• Set up and break down equipment as needed, ensuring a seamless and efficient workout environment for all members.

• Demonstrate the YMCA’s values in every interaction, fostering a positive culture and serving as an ambassador of our work to inspire others and strengthen our purpose within the community.

• Assist with additional tasks as needed, contributing to the overall success of the program.

What You Bring to the Y

• Must be at a minimum of 16 years old.

• Basic fitness knowledge and some previous fitness experience.

• First Aid/CPR certifications (must be obtained within 60 days of employment).

• You have a growth mindset - You quickly learn from failure and value feedback in an effort to continuously improve.

• You are a team player—You are a team player with a positive, service-oriented attitude and can work well with others. 

• You communicate effectively - You listen for understanding and meaning. You speak and write effectively. 

• You are customer-focused – You build good customer relationships and deliver customer-centric solutions.

• You foster a culture of inclusion and belonging - You leverage people’s differences as strengths. 

Physical Requirements:

This role involves physical activity, such as sitting, standing, walking, bending, and lifting or moving equipment and furniture. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.