Job Description
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish. The people here at Apple don’t just craft products; they build the kind of wonder that’s revolutionized entire industries.
Apple’s Wellness team directly impacts the employee experience every day by providing care and support through top-notch onsite fitness and wellness services to Apple employees. We are looking for someone who is passionate about delivering high quality and purposeful programs. As a Fitness Operations Specialist, you’ll be responsible for program development and oversight of the day-to-day operations of the onsite Fitness Centre and Wellness offerings. In this role, you will partner with the global Benefits and Wellness teams, as well as local site leadership and support teams.
As Apple’s Fitness Operations Specialist, you will take a hands-on approach to running our Cork fitness centre and ensuring a world-class experience for our employees. In this dynamic role, you will be responsible for managing comprehensive fitness programs and coordinating the daily service delivery of front desk staff, class instructors, and personal trainers. You will also lead the delivery of impactful outreach programs, partnering very closely with internal teams to promote holistic wellness. You are proactive, collaborative, and enjoy building solid working relationships to streamline processes, engage in continuous improvements, and achieve shared goals.
Preferred Qualifications
BSc or equivalent experience in fitness management, program delivery, or a related field.
Experience overseeing daily facility operations or working in a facilities management capacity.
First Aid/CPR certification.
High-level understanding of Apple’s hardware and software solutions.
Familiarity with work order management platforms and tools such as iWork (Numbers, Keynote, Pages), Quip, Box, Wrike, and MS Office.
Proven ability to handle sensitive and confidential information with discretion.
Resourceful self-starter who can shift seamlessly between a variety of programs and work effectively with minimal direction.
Flexibility to work as required to fulfill business needs.
Minimum Qualifications
5+ years of operational experience in program delivery within fitness or wellness environment, or a related field, with a proven track record of excellent customer experience.
Demonstrated experience coordinating the daily work and service delivery of personnel (such as front desk staff, class instructors, and personal trainers) and managing vendor relationships.
Experience with basic financial or budget management, such as forecasting, accruals, and invoice processing.
Strong verbal and written communication skills, with a professional demeanor when collaborating cross-functionally and partnering closely with internal teams.
Excellent organizational and time-management skills, with acute attention to detail and the ability to prioritize multiple tasks in a dynamic, collaborative environment.
Highly responsive, constructive, and eager to grow in new areas of development.
