Job Description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travelers.

About Jumeirah Beach Hotel

Jumeirah Beach Hotel is Jumeirah’s founding property, characterized by its wave-like design, set along one of Dubai’s most exclusive shorelines. Since its opening in 1997, the resort has become a leading global tourist and family destination. The resort offers a wide range of leisure, wellness, and children’s facilities, complemented by a diverse selection of award-winning dining experiences.

About the Job

An exciting opportunity has arisen for a Fitness Instructor - J Club to join Jumeirah Beach Hotel

The main duties and responsibilities of this role include:  

• Actively participate in and oversee the provision of excellent service, making every guest feel welcomed and at ease, and handling customer complaints efficiently while maintaining positive guest relations.

• Promote fitness activities, spa treatments, and facilities to guests, actively participate in promotional activities, and serve as a catalyst for Sales and Marketing efforts to enhance guest bookings and experiences.

• Deliver exercise classes and workshops, provide spa consultations, recommend appropriate wellness activities and treatments based on guest conditions, and stay updated on the latest fitness and wellness trends.

• Ensure the cleanliness and upkeep of the guest gym, fitness equipment, sauna rooms, shower rooms, and storage rooms, and report maintenance issues immediately to the Engineering Team.

• Adhere to and promote health, safety, and hygiene standards, maintain confidentiality of guest information, and handle inappropriate guest behavior as per hotel standards.

• Develop positive working relationships with colleagues, provide training on processes and customer service methods, support the reception team, and assist colleagues during busy periods.

• Maintain fitness equipment in great working condition, ensure gym set up according to standard procedures, and manage stock levels for fresh towels and refreshments.

• Ensure accurate record-keeping of guest activities and facilities used, regularly verify guest history, and profile records, and inform the Spa Manager of any unusual guest behavior or medical conditions.

• Maximize sales opportunities to achieve set targets for private fitness sessions, actively review fitness menus and pricing, and reach sales targets by promoting personalized exercises and treatments.

• Report for duty punctually in the correct uniform, follow hotel employee rules and regulations, participate in all required training, and perform professional services with attention to detail according to LQA and Jumeirah standards.

About You

The ideal candidate for this position will have the following experience and qualifications:

• 2 to 3 years of experience in Fitness, Spa & Wellness centers

• Recognized qualification in Fitness and Wellbeing

• First Aid Training Certification

• Advanced Software competencies - Microsoft Office Suite

• Experience working in a multi-cultural environment

• Strong communication and interpersonal skills

• Proficiency in English

About the Benefits

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment

• Access to Learning & Development programs and clear career pathways

• Opportunities for internal mobility within our global network

• Colleague discounts on food, beverage, and hotel stays worldwide

• Company-provided shared accommodation

• Comprehensive healthcare and life insurance coverage

• Paid annual leave and flight from your home country

• Performance-based incentives tailored to your role

• Competitive tax-free salary paid in UAE Dirhams (AED)