Job Description

CULTURE:

Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.

The primary purpose of this position is to manage the day-to-day operation of the Pinehurst Country Club Fitness Centers, including retail, the fitness center, employee recruitment, scheduling, revenue generation, budgeting, policies and procedures.

EDUCATION and/or EXPERIENCE:
A minimum of an Associate’s Degree, and or a minimum of 3 years related experience; or an equivalent combination of education and experience. Must have all appropriate training/fitness certifications and must have all Nationally recognized certifications in GRPX & PTRRG.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Direct the fitness coordinator and fitness staff at all fitness duties. This includes retail/clerk operations, POS systems, and phone etiquette.
• Provide clear expectations for trainers & fitness class instructors.
• Responsible for documenting member’s usage, ensuring rules and regulations, and equipment maintenance / repairs.
• Create monthly newsletter, quarterly fitness challenges & seminars.
• Stay current in new industry fitness trends & programming implementation.
• Attend monthly board committee meetings. (Pool & Fitness)
• Provide new member machine orientations as requested.
• Provide complimentary fitness consults as requested.
• Must be able to teach a variety of land & aqua class formats.
• Oversee monthly retail fitness inventories.
• Manage all scheduling and payroll processes.
SUPERVISORY RESPONSIBILITIES:
Provide direction, leadership, scheduling and coaching to the front desk staff including interviewing, training (customer service), and accountabilities and rewarding of employees, addressing complaints and resolving issues.

LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.

REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel crouch or crawl; talk and hear. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception and ability to focus. Also, must be able to read and have the ability to see different areas in fitness center from register and ability to distinguish colors of merchandise.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will work both inside and outside with varying temperatures and weather conditions. The noise level in the work environment is usually moderate.

Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.