Job Description

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world.

JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally.

We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.

Your purpose will be to engage with members to ensure they receive a world-class member experience on every visit to JD Gyms. This means upholding the highest standards of cleanliness, gym floor member interaction, leading gym inductions and teaching engaging group exercise classes.

Responsibilities:

Places member experience at the heart of everything you do by constantly engaging with members on the gym floor.

Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards.

Deliver engaging group exercise classes

Deliver engaging and informative member inductions.

Support prospective members with joining JD Gyms as required.

Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures.

Provide ad hoc support to members as required or observed

Ensure that club cleanliness standards are maintained to the highest level as set out by the Gym Management and Operations team.

Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points.

Monitor our service delivery through our performance and member feedback.

Ensure you operate and are compliant in a safe and legal manner at all times whilst working for JD Gyms.

Strong management and consideration of energy / environmental issues and waste management.

Analysis and presentation of key data to support new ideas / initiatives / proposed developments.

Skills and Experience:

Has a passion for fitness, health, wellbeing and helping people
Representative of, and embodies, the JD Gyms brand standards and values

Enthusiastic and open to learning

Able to flex their style to differing personalities

Is resilient, and welcome to feedback

Understands and can articulate the importance of a great member experience.

Is flexible in approach to hours worked.

Loves to be part of team that work hard for each other, our members and our local communities.

Level 3 (EQF Level 4) Personal Trainer qualified

We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.

Thank you for your time

#JD