About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
As a First Line Sales Manager, you are responsible for leading consultative Rest of Customer (RoC) and Aftermarket (Service Provider model) sales execution across assigned accounts or territories while developing sellers and delivering consistent revenue performance. This role focuses on account ownership, people leadership, disciplined opportunity management, direct accountability for team execution and customer results.
You Will:
Own sales performance, opportunity pipeline, and forecast accuracy across assigned ROC accounts or territories including coverage of Aftermarket Service Providers partners.
Collaborate cross-functionally with technical, marketing, Regional Aftermarket team, and operations partners to deliver customer value.
Build and sustain strong relationships with RoC customer decision-makers within assigned markets.
· Lead, coach, and develop RoC sales professionals to execute consultative, solutions-focused selling
· In alignment and leadership of AFM regional team, execute aftermarket strategic initiatives, including the service provider partnership model as well as upselling and cross-selling revenue opportunities.
Drive account planning (including scouting and registration of AFM Service Providers), opportunity prioritization, and deal execution to achieve revenue targets.
Maintain disciplined use of CRM tools & Copeland Mobile for AFM service providers to manage pipeline visibility, forecasting, and account activity.
Schedule & Travel:
Standard business hours. Travel up to approximately 10–20% is expected.
Required Skills and Competencies:
Demonstrated ability to lead sales teams including aftermarket or services and deliver consistent revenue results.
Strong capability in opportunity management, pipeline management, and forecasting.
Experience coaching sellers in consultative and solutions-based sales approaches.
Ability to manage account strategies including small service provider accounts enabled digitally and prioritize resources to maximize growth.
Effective communication skills across customer, team, and internal stakeholder groups.
Legal authorization to work in the country of employment – sponsorship will not be provided.
Preferred Experience & Skills:
Seven (7) years of experience in HVACR, heating, refrigeration, HVAC/Refrigeration/Controls service management or related technical sales environments.
RoC type customer/Channel management experience/ Aftermarket customers management
Prior experience managing or leading account-aligned or territory-based sales teams.
Exposure to industry-relevant training, certifications, or advanced coursework related to HVACR systems, controls, or energy technologies.
Digital tools and savviness for technology adoption
Advanced training in consultative selling, account strategy, or CRM-based sales management.
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Copeland is a global leader in sustainable climate solutions. We help commercial, industrial, refrigeration and residential customers reduce their carbon emissions and improve energy efficiency.
We are addressing issues like climate change, growing populations, electricity demands, and complex global supply chains with innovations that:
Advance energy transition in heating, cooling and cold chain solutions.
Accelerate the adoption of refrigerants that reduced climate impact.
Safeguard critical goods like food and medicine through the refrigerated supply chain (cold chain).
Sustainability has been at the heart of who we are for over 100 years.
We are backed by 18,000 talented colleagues globally with feet on the ground in more than 40 countries – a global presence that makes it possible to serve customers wherever they are in the world and meet challenges with scale and speed. Our industry-leading brands and diversified portfolio deliver innovation and technology proven in over 200 million installations worldwide.
Together, we create sustainable solutions that improve lives and protect the planet today and for future generations.
