Job Description

Consumer Banking Risk Management has an immediate opening for a First Line Risk Senior Manager supporting our Private Wealth Management – RIA and Trust Fiduciary businesses with direct responsibility for the front-, middle-, and back-office Trust products and services. Candidate must possess a strong and in-depth Trust knowledge of the rules, regulations, and operational processes, including expertise in governing and managing the full Trust client lifecycle.

As the First Line Risk Senior Manager, you will represent the first line of defense and identify and mitigate potential risks through the identification, management, and mitigation of the risk and controls environment. You will serve as an interface to the business to drive meaningful reductions in risk. You will provide and direct complex analysis on product and customer strategies to establish risk thresholds. While in this role, you will be responsible for proactively reviewing, analyzing, and identifying emerging risks, escalating to the Senior Director/Director of First Line Risk where appropriate. You will work with the Director to adhere to internal governance processes and controls for existing and new risk strategies and provide suggestion for remediation. You will lead change control efforts to ensure impacts are appropriately assessed, documented, and implemented.

As the First Line Risk Senior Manager, you will develop, manage, and mitigate various types of risk with specific focus on aspects of compliance and operational risk for Wealth Management. This includes aspects of material risk related to how Wealth Management develops, launches, sells, and processes products and services. The First Line Risk Senior Manager will integrate activities between Risk, Compliance, and brokerage and Trust fiduciary management Supervision. Experience in developing Private Wealth risk and compliance programs for dual-registered Broker-Dealer/Registered Investment Advisor, and RIA serving ultra-high net worth clients, 12 CFR 9 Trust and Fiduciary business, including exposure to Alternative Investments and 33 and 40 Act programs.

At Citizens, we’re more than a bank and as a part of our team you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself! Most importantly, you’ll feel valued for who you are and supported to achieve what’s important to you, personally and professionally!

Job requirements

• Actively engage in the identification, and mitigation of material risks within the organization.
• Support the business in the development and execution of policies and procedures that mitigate various types of risk.
• Execute all components of the risk and compliance program and constantly monitor risks, requirements, policies, and procedures to ensure that risk is effectively managed within its Risk Appetite and complies with regulatory standards.
• Advise, implement, and/or influence internal governance processes. Manage Governance throughout the firm to ensure adherence to policies and procedures.
• Reviews current policies and procedures to identify process gaps and opportunities for improvement.
• Promote a culture of risk awareness and accountability through training, education, and risk management support.

Experience

• 6-8+ years’ experience in Wealth Management Risk Management, Audit, or Compliance
• 6+ years’ Risk and Compliance experience with advanced Broker-Dealer, Registered Investment Advisor, 12 CFR 9 Trust and Fiduciary business, including exposure to Alternative Investments and 33 and 40 Act programs.
• Expertise in the governance of investment management products and services, including direct support to the Chief Fiduciary and Investment Officer of the firm.
• Accomplished background in brokerage, insurance, investment adviser, and general securities matters required.
• Requires experience in working with multiple regulatory agencies such as FINRA, SEC, State Securities and State Insurance Divisions and Banking Regulatory Agencies.
• Experience with Governance, Risk Management, and Compliance (GRC) platforms, preferably Archer.
• Strong working knowledge and understanding of regulatory and legislative guidelines.
• Experience managing projects including planning, implementation, and reporting.
• Demonstrated interpersonal relationship building, leadership and team facilitation skills.
• Ability to work in a fast-paced environment with competing priorities.
• Excellent communications skills, both written and verbal, is a must.
• Bachelor’s Degree OR at least 5 years of work experience with an Advanced Degree (e.g., Masters/MBA/JD/MD).

Key Skills Required:

• Risk Management Expertise
• Analytical and Strategic Thinking
• Regulatory and Compliance Knowledge
• Governance and Change Control
• Communication and Stakeholder Engagement
• Project and Program Management
• Policy and Procedure Evaluation
• Team Collaboration

Hours & Work Schedule: 4 days in office

Hours per Week: 40

Work Schedule: M-F 8-5

Pay Transparency

The salary range for this position is $117,000-$153,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.