Job Description

Pay Rate: £30,000 to £32,000 (Dependent on Experience)

Grade: N

Contract Type: Permanent (Full-Time)

Shift patterns: Tuesday to Saturday OR Sunday to Thursday (To be confirmed at interview*), 7am to 3pm & 3pm to 11pm

Location: Coventry

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're now looking for a Warehouse First Line Manager!

If you're a proactive leader with a passion for logistics, we want you on our team!

✅WHAT YOU'LL DO

• Supervise the running of a safe and efficient operation, working within clear guidelines to help achieve Operational Standards and defined outcomes for your responsibility area / shift approach.
• Ensure current processes established on Work Instructions and trainings on Excellence School.
• Identify and bring new standards to operation.
• Communicate Objectives & KPIs applicable to your team (coordinators), align the expected frequency for tracking them, how the results are calculated and on which reports they can find the results
• Have clear understanding of Roles & Responsibilities applicable to your position and to your team
• Update Daily resource planning for next shift, based on latest volume and volume profile information

✅THIS ROLE WOULD SUIT PEOPLE WHO

• Previous First Line Manager Experience
• IT Literate, With Microsoft Office Packages
• Experience of working in a busy supply chain environment
• Have strong operational knowledge of logistics and warehousing
• Have a strategic mindset and a passion for problem-solving.
• You're a natural leader with excellent communication skills, able to inspire and engage your team

✅WHY JOIN US?

• Discretionary bonus based on performance
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

✅WHO WE ARE

​We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

✅BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 28/09/2026. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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