
General Purpose of Job
The First Impression Specialist is responsible for creating a positive first impression for clients and visitors front desk activity, which includes, greeting visitors, and providing information about Edfinancial Services. The position is crucial for ensuring that all guests and employees feel valued and welcomed from the moment the arrive.
Duties and Responsibilities (Daily and Monthly)
• Maintain a positive work atmosphere by behaving and communicating in a manner so that you get along with customers, clients, co-workers and management.
• Makes a POSITIVE difference every day!
• Responsible for the security of workstation and work area regarding the confidentiality of the data and the systems.
• Maintain CONFIDENTIALITY.
• Provide front desk coverage for our facilities.
• Order flower arrangements for employees as requested.
• Maintain open communication with the leadership team.
• Coordinate the employee referral and bonus programs and pay outs.
• Maintain and track visitor log.
• Maintain visitor and temporary employee badges.
• Prepare all exit paperwork to be sent out to the company and mail out to separated employees.
• Respond to unemployment requests.
• Other duties deemed necessary.

Edfinancial Services provides exceptional customer-driven student loan servicing. In addition, we have created streamlined processes and higher education services specifically designed with schools in mind - such as call center capabilities, financial aid process outsourcing, and default prevention services (www.Edfinancial.com/HigherEducationSolutions).
Perpetual motion is our constant state. We are absolutely driven to excel on behalf of our stakeholders - borrowers, schools, businesses, and state and federal agencies. We stay ahead of the technology curve in higher education. We anticipate new trends and respond with products that improve operational efficiencies and corporate compliance.
Headquartered in Knoxville, Tennessee, Edfinancial Services also has satellite facilities in Little Rock, Arkansas.