Job Description

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate within the Consumer Banking Firmwide FDIC Deposits Platform team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact. Supported by user research and customer feedback, you will fuel the creation of innovative products and continuously improve existing offerings. You will collaborate closely with cross-functional teams — including Engineering and Quality Assurance — and play a crucial role in shaping the future of our products and their ongoing success. This is an opportunity to grow your product career at the intersection of data, delivery, and regulatory impact within one of the world's leading financial institutions.

Job responsibilities

• Partner with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Consider and plan for upstream and downstream implications of new product features on the overall product experience
• Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that deliver value to customers
• Analyze, track, and evaluate product metrics including work to time, cost, and quality targets across the product development life cycle
• Lead data-driven analysis to support product priorities, identify issues and opportunities, and recommend actionable solutions
• Translate business and regulatory needs into clear user stories, acceptance criteria, and testable requirements
• Partner daily with Engineering and Quality Assurance teams to clarify scope, support refinement, and resolve delivery questions
• Maintain and manage the product backlog, including story creation, prioritization support, status tracking, and defect linkage
• Support Agile ceremonies — including refinement, sprint planning, demos, and retrospectives — to ensure smooth execution from intake to delivery

Required qualifications, capabilities, and skills

• 3+ years experience in Data query & analysis, including product engineering concepts
• Proficient knowledge of the product development life cycle, including discovery and requirements definition
• Strong data analysis skills with the ability to interpret data, validate outcomes, and communicate insights clearly to stakeholders
• Demonstrated experience writing Agile user stories, acceptance criteria, and working directly with engineering and testing teams in a delivery environment
• Proficiency with Agile project management tools (such as Jira) in an Agile delivery environment
• Developing knowledge of data analytics and data literacy to support product decision-making

Preferred qualifications, capabilities, and skills

• Knowledge of FDIC, banking, deposits, or financial services domain, including familiarity with regulatory-driven delivery environments
• Experience supporting data integration work or products with compliance and regulatory requirements
• Familiarity with journey mapping tools and techniques to support customer-centric product development
• Experience working within large, matrixed organizations with cross-functional stakeholder groups
• Banking and deposits domain knowledge (preferred).
• Experience with regulatory-driven delivery and/or data integration work (preferred).

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans