Job Description

General Information

City
Cebu, Cebu City, Lapu-Lapu City
State/Province
Central Visayas (Region VII)
Country
Philippines
Date
Wednesday, March 18, 2026
Working time
Full-time
Ref#
20038729
Job Level
Individual Contributor
Job Type
Experienced
Seniority Level
Associate

Description & Requirements

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com
About the role:
The Firmware Quality Assurance Engineer is responsible for ensuring the quality, reliability, and performance of firmware and software used in printer systems. This role supports test strategy, system validation, and risk management while working closely with cross‑functional and external partners.
Key Responsibilities:

• Evaluate firmware and software quality to ensure customer expectations are met for reliability, functionality, performance, and usability.
• Design and execute test strategies and test plans, including non‑functional testing (e.g., performance, scalability, reliability).
• Collect, analyze, and communicate test results, quality metrics, and risks to stakeholders.
• Log, track, and drive resolution of defects and issues in collaboration with development teams.
• Contribute to system design validation, ensuring interoperability and alignment with established enterprise standards and architectures.
• Support quality management practices and oversee testing activities for third‑party deliverables.
• Identify technical and product risks, recommend mitigation strategies, and communicate impacts to schedule, cost, and quality.
• Participate in technical reviews, project planning, and status reporting.

Qualifications:
Must-Haves:

• Bachelor’s degree in Engineering, Computer Science, or a related field.
• Experience in firmware/software quality assurance, testing, or related quality systems.
• Strong analytical, problem‑solving, and communication skills.
• Ability to work independently while collaborating effectively with cross‑functional, global teams.

Nice-to-Haves:

• Leadership, coordination, and cross‑functional collaboration experience.
• ISTQB or similar software testing certification.

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