Job Description

About Us:

fireside MARKET is changing the convenience store concept, by elevating your gas station and quick service restaurant experience. At fireside, we craft high-quality foods and embrace innovative technology. Every team member is valued and encouraged to contribute ideas. Team members at fireside MARKET are empowered to make decisions that enhance the guest experience.

fireside MARKET is also a subsidiary of Potawatomi Ventures. Resources generated will help diversify the tribal economy that supports the Forest County Potawatomi Tribe’s tribal government and will help improve the lives of all tribal members.

As a Kitchen Team Member at fireside MARKET, you will have the opportunity to work with a positive team focused on providing a place to grow and develop. Team Members will provide exceptional service and ensure that guest expectations are met. As a Kitchen Team Member, you are the face of the restaurant. You’re responsible for creating a welcoming, energetic and memorable guest experience from the moment guests walk through the door to the moment they leave. Whether you’re greeting guests, running food, taking orders, or keeping the dining area spotless, your goal is to make every guest feel like a VIP!

Primary Responsibilities:

• Provides and supports excellent guest service
• Greeting all guests warmly and promptly
• Take and process orders accurately and efficiently
• Serve food and beverages in a timely and friendly manner
• Assist with opening and closing duties as assigned
• Communicate clearly with kitchen and other team members to ensure smooth service
• Handle guests’ inquiries, concerns and feedback with a positive and solution-driven attitude
• Maintains proper personal hygiene and a well-groomed uniform appearance
• Follows company safety standards and attendance policies
• Maintain a clean and organized workspace
• Uphold all food safety and sanitation standards
• Support teammates and contribute to a fun, high-energy environment
• Other Duties as assigned

Education & Experience:

• Preferred 6 months of cashier experience in a QSR setting
• Must meet minimum age requirements to operate equipment
• Reading, writing, and communication skills
• Maintains a sense of urgency while working
• Flexibility regarding working shifts and extended hours such as nights, weekends, and holidays.
• Ability to pass a background check (17+)

Physical Abilities: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Required to stand, walk, climb, lift, and balance.
• Standing and walking can be for the entire duration of shift
• Lift and carry 20-50lbs Frequently
• Ability to use hands to finger, handle, or feel objects, tools, or controls
• Ability to talk and hear

Working Conditions

Work environment may involve some exposure to hazards or physical risks, which requires basic safety precautions. Work may involve moderate exposure to unusual elements such as extreme temperatures, dust, fumes, unpleasant odors and/or loud noises. This will be in a fast-paced environment. The noise level is usually moderate.