Job Description

Fire Service Technician

Location: Penrith, New South Wales

Company: HIX (Technical Services), Fire & Essential Services

Employment Type: Full-Time, Permanent, Mobile

The Role

We’re seeking Fire Service Technicians to deliver high-quality inspection, testing, maintenance, and minor repairs of fire protection systems across a range of commercial and government facilities. You’ll help keep facilities safe, compliant, and operating reliably while working closely with clients and the HIX team.

From day one, you’ll be set up for success — with a modern fleet vehicle fully maintained and fitted out for fire services work, plus the latest tools, technology, and a supportive team culture.

Why You’ll Love Working With Us

✔ Company vehicle – modern fleet with tolls, fuel & insurance covered

✔ Strong wages + yearly increases, RDOs, overtime & on-call allowance

✔ Career growth – paid training (EWP, First Aid, Working at Heights & more), study leave, and clear development support

✔ Top-Tier Equipment Provided – iPad, phone, uniforms & PPE supplied

✔ Recognition & rewards – spot vouchers + $2,000 referral bonus

✔ Health, wellbeing & perks – Fitness Passport, employee discounts, and flu vaccinations

✔ Additional benefits including novated leasing options

✔ Paid parental leave & paid volunteer leave

✔ Safe systems, supportive team & clear pathways for promotion

What You’ll Be Doing

• Carry out inspection, testing, maintenance, and minor repairs of fire protection systems and equipment
• Service fire extinguishers, fire blankets, hose reels, hydrants, exit and emergency lighting systems
• Test and maintain automatic fire detection and alarm systems, suppression systems, sprinklers, fire pumps, and passive fire systems
• Complete all safety, quality, compliance, and service documentation accurately and on time
• Respond to client queries and deliver high-quality customer service onsite
• Support quoting and job scoping through site assessments and technical input
• Ensure all works are completed in line with Australian Standards and company procedures
• Maintain vehicle stock levels, equipment, and materials required for service delivery
• Work closely with supervisors, managers, apprentices, and team members to ensure efficient job completion
• Participate in on-call and emergency response work as required

Your Education, Experience & Skills

• FPAS Accreditation or similar industry accreditation (highly regarded)
• Demonstrated experience within the Fire Services Industry across inspection, testing, and maintenance
• Experience servicing fire extinguishers, hose reels, hydrants, emergency lighting, detection systems, suppression systems, and passive fire systems
• Strong understanding of Australian Standards and compliance requirements
• White Card and current Driver’s Licence (essential)
• Strong communication and customer service skills
• High attention to detail with strong problem-solving capability
• Experience using electronic job management and safety systems (highly regarded)
• Ability to work independently and as part of a team
• Ability to coordinate site requirements and manage workload effectively
• Full working rights in Australia (essential)

About HIX

HIX is a specialist provider of fire, electrical and essential building services, delivering compliant, high-quality solutions across commercial and government sectors. With a strong focus on safety, technical excellence, and customer service, HIX supports critical infrastructure and facilities to remain safe, compliant, and operational.

As part of the BGIS, HIX combines specialist technical expertise with global capability, providing employees with access to career development, modern systems, and strong operational support.

Learn more about us: https://apac.bgis.com/

We acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging. We are an equal opportunity employer and strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, and people from culturally diverse backgrounds.

Apply Now

If you’re a skilled Fire Service Technician looking for job security, career growth, and a supportive team environment — we’d love to hear from you.