Job Description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What we offer

• Competitive pay and bonus plan

• Paid vacation

• Comprehensive benefits package including , medical, dental, and vision care – Available day one

• Extensive product and on the job/cross training opportunities With outstanding internal resources

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

• Company vehicle

• JCI Employee discount programs (The Loop by Perk Spot)

• Check us Out: A Day in the Life of the Building of the Future

What you will do:

The Johnson Controls Fire Service Sales Manager is the leader of the Life Safety Service sales team in one of Johnson Controls field offices. Responsible for growth in bookings, growing relationships and wallet share with our existing customers, and new business, growing and maintaining service bookings and revenues to achieve interpersonal objectives. This position will play an integral part in building upon, and expanding legacy customer relationships, rapidly growing wallet share within assigned accounts. Additionally, this role is responsible for expanding into new “services” space that falls below the Solutions position within the assigned district or branch territory.

How you will do it:

• Model and champion Johnson Controls values. Build a safe environment for the discussion and resolution of values-related issues and concerns.
• Responsible for sales plan achievement of assigned geographic Area within Johnson Controls for all Service sales activities for the fire alarm, security, fire sprinkler and fire suppression businesses.
• Manage the day-to-day activities of the sales team ensuring we meet or exceed customer, employee and sales goal expectations.
• Partner with Area Sales and General Managers to develop sales strategies, negotiate contracts and execute pricing strategy to develop new business and maintain existing business.
• Review and monitor sales performance, and refine sales strategies as the need arises to ensure employee successfully meets assigned goals and objectives. Reallocate resources to improve overall results as needed.
• Contribute to the development of marketing, customer retention, advertising, pricing, and distribution strategies for the district or branch.
• Ensure the sales force receives mentor and training on the technical aspects of the organization’s products and services; on marketing campaigns and sales promotions; and on sales techniques, procedures, and standards that will help them achieve their sales targets.
• Build, hire, develop and align a hard-working team
• Focus on high level customer (internal and external) networking and drive growth through teamwork and customer success.
• Grow and retain the recurring revenue base and associated service revenue by directly coaching/mentoring/training the Service Sales & Customer Care sales teams.
• Work as a team with other area and nationally based service and solutions sales leaders to demonstrate standard methodologies and achieve company objectives.
• Act as a direct line of support for the Area General and Area Sales Managers for all service high volume related sales activities as required.
• Develop business plans for the territory including business development strategies, sales staffing, sales market assignments, strategic customer development and industry relations
• Meet with key clients to assist sales representatives with building and improving relationships, negotiating and closing deals. Use this time for ride along coaching and mentoring.
• Ensure that the corporate sales philosophy is executed in securing quality business approved contractual terms, and profitable pricing practices
• Responsible for coordinating, communicating and aligning with all company policies and procedures, whether formally or informally communicated.

What we look for:

Required

• College Degree in Business, or equivalent experience.
• Minimum of 5 years sales experience, including 3 years of field sales management experience in a business to business environment, or successful management of another sales channel.
• Demonstrated skills , ability and comfort managing a high volume/transaction sales team.
• Comfortable leading and working in teams, experienced at project management and successful selling at all customer levels.
• Able to create and develop solutions to customer needs while meeting objectives.
• Committed to developing and organizing a hardworking team.
• Eye for business
• Excellent communication and team building skills with a strong understanding of inter-departmental relations.
• Proven time leadership skills, prioritization and delivery against deadlines.
• Experience in managing a team through a transition or significant organizational change

Preferred

• BA degree or marketing
• Five or more years of experience in the Fire Safety industry
• Five or more years in a leadership role

Salary Range: HIRING SALARY RANGE: $110,000- 165,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.