Job Description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com

The Fire & Life Safety Team Lead is responsible for overseeing a team of FLS Technicians in the delivery of preventative and corrective maintenance, routine and on-demand services on fire life & safety equipment for multiple facilities. The Team Lead is responsible for overseeing the execution of activities performed by Technicians to ensure that work is performed in accordance to established processes and practices and is in compliant with all internal and external requirements including but not limited to environmental, health and safety, fire protection. In addition to people leadership responsibilities, the Crew Lead also performs and delivers preventative and corrective maintenance as well as routine and on-demand services.

KEY DUTIES & RESPONSIBILITIES

People Leadership

• Leads a team of individual contributors
• Assigns, prioritizes and monitors work progress to ensure completion and adherence to timeliness, quality standards and all other related requirements
• Reviews work for completeness and accuracy. Ensures quality adherence is maintained
• Guides, coaches and trains direct reports
• Provides input for performance review

Leads the delivery of as well as performs the following subject to legislative licensing requirements:

• Oversees and monitors the activities and performance of Technicians within assigned region. Ensures that activities are performed in accordance to established processes as well as internal and external requirements including but not limited to environmental, health and safety, fire protection
• Oversees compliance with all applicable fire codes, standards, regulations, and licensing requirements
• Oversees regional operations, including inspections, testing, maintenance, service, repairs, and small to mid‑scale projects
• Oversees and enforces standardized operational processes, quality controls, and performance metrics
• Oversees and responds to routine and on-demand service requests and performs preventative and corrective maintenance fire & life safety equipment and systems
• Oversees the maintenance of as well as maintains work order records within service management maintenance database. Initiates documents to obtain formal approval of work required
• Coordinates and assists in the implementation of preventative maintenance program. Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained
• Coordinates and participates in FLS projects
• Oversees and maintains all assigned tools and arranges for repair and replacement where required. Submits all expenditures on a timely basis
• Provides, participates and supports training, safety meetings, operational meetings, tool box talks, etc.
• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
• Other duties as assigned

Work Requirements

• Must be able to work shifts, be on-call and be available to respond to emergencies
• Must be willing to wear personal protective equipment
• Must be able and willing to drive to and perform work at multiple sites

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

MINIMUM EDUCATION: High school completion plus a specialized technical or business course

JOB-RELATED EXPERIENCE: More than three years up to five years

Knowledge & Skills

• More than 5 years of fire & life safety/sprinkler work experience
• Previous people leadership experience, preferred
• High school diploma plus trades training and certification
• Ability to lead a team of individuals
• Highly-advanced ability to adhere to processes and practices relating to FLS operations and maintenance
• Highly advanced ability to maintain and repair FLS equipment and systems
• Highly advanced FLS equipment and system troubleshooting and resolution skills
• Current knowledge of fire, life, safety and building codes and standards and ability to research and apply related codes and standards
• Possesses a high level of environmental, health and safety mindset. Ability to perform work in a safe manner
• Strong client-service orientation along with a high sense of urgency
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification

Licenses and/or Professional Accreditation

Trade license in one or more of the following - required:

• Sprinkler Fitter License/Certification
• Must meet enhanced security clearance requirements
• Valid drivers’ license

This is a regular, full-time position with a salary range as per collective agreement.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.