Johnson Controls

Fire Detection Service Associate Tech 2

Johnson Controls  •  $54k/yr  •  Canada (Onsite)  •  7 hours ago
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Job Description

Let's Build a better Tomorrow Together!
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

  • Competitive salary
  • Paid vacation/holidays/sicktime - Available from day 1
  • Comprehensive benefits package including, medical, dental, and vision care - Available day one
  • Extensive product and on the job/cross training opportunities With outstanding resources
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy

What you will do

  • Receive service calls from the Service Resource Center, including a brief description of equipment/system malfunctions.

  • Service, troubleshoot, and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell.

  • Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.

  • Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.

  • Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.

  • Responsible for contacting customer representatives and ascertaining equipment/systems problems.

  • Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.

  • Complete Service Acknowledgements with proper coding through communication devices, such as smartphones and laptop computers.

  • Obtain customer signature upon completing service call assignment.

  • Participate in a scheduled On-call rotation.

  • Help to train or mentor others on the service team.

  • Perform other duties as assigned.

What we look for

Required

  • High School Graduate or equivalent.

  • 1-2 years of detailed experience in low-voltage electrical systems, including Fire/Life Safety systems.

  • A valid CFAA or ASTTBC Fire Alarm Certificate is a plus.

  • Experience in reading and interpreting blueprints, submittals, and operational/product manuals.

  • Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.

  • Ability to follow verbal and written instructions.

  • Moving equipment and tools up to 50-70 lbs.

HIRING HOURLY RANGE: $20 -$27 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

JCI employees are valued members of the Johnson Controls family. They are dedicated, skilled, and passionate individuals who contribute to the success and growth of our company. We prioritize creating a positive and inclusive work environment that fosters collaboration, innovation, and personal development. Our employees are encouraged to voice their ideas and opinions, knowing that they will be heard and valued. We believe in investing in our employees' well-being, providing competitive salaries, comprehensive benefits packages, and opportunities for career advancement. With a strong emphasis on safety and a commitment to sustainability, JCI employees play a crucial role in shaping a smarter, healthier, and more sustainable future for buildings and communities worldwide.

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Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.

Johnson Controls

About Johnson Controls

At Johnson Controls, we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.

Building on a proud history of 140 years of innovation, we deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through OpenBlue, our comprehensive digital offering.

Today, Johnson Controls offers the world`s largest portfolio of building technology and software as well as service solutions from some of the most trusted names in the industry.

Visit www.johnsoncontrols.com for more information.

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Cork, IE
Year Founded
Unknown
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