Trinity Fire & Security Systems

Fire Alarm Engineer - Service

Trinity Fire & Security Systems  •  £58k/yr  •  Wallsend, GB (Onsite)  •  19 days ago
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Job Description

Service Engineer - Fire & Security Systems
Coverage: Newcastle + surrounding area
On-target earnings: £58,000 (Inclusive of overtime, call-outs, travel pay, and bonuses)
£4,000 sign-on bonus

Trinity Fire & Security are looking for an experienced Service Engineer to deliver high-quality servicing and maintenance across a diverse client portfolio.

You’ll be responsible for servicing, maintaining, and supporting a range of fire and security systems, ensuring full compliance and optimal performance. Working regionally, you’ll benefit from structured support from dedicated service coordinators and technical specialists—so you can focus on what you do best.

Why Trinity?

  • Regional work - less time travelling, better work-life balance.

  • Uncapped earning potential - enhanced overtime, commission, and call-out pay.

  • Ongoing manufacturer training with leading brands.

  • Clear career progression - we invest in long-term development.

Systems Trinity work with:

  • Fire Gent, Notifier, Advanced, Protec, and other open protocol systems

  • CCTV HikVision, Dahua, Avigilon

  • Intruder Galaxy, Texecom

  • Access Control Paxton, Honeywell, Gallagher

Key responsibilities:

  • Carrying out planned preventative maintenance and reactive service calls across fire and security systems.

  • Diagnosing faults and delivering effective, compliant solutions.

  • Completing minor remedial works and small installations.

  • Providing clear technical feedback and updates to customers.

  • Maintaining accurate service records and documentation.

What you'll bring to the role:

  • Proven experience servicing fire alarm and/or electronic security systems.

  • Strong fault-finding and diagnostic skills.

  • Good working knowledge of relevant British Standards.

  • Confident communication and customer-facing ability.

  • Electrical safety awareness (ECA or equivalent) and solid technical understanding.

What Trinity Offers

  • Competitive base salary with uncapped commission and paid overtime

  • 23 days’ holiday, increasing with service, plus bank holidays.

  • Company vehicle and fuel card.

  • Employee Discount Programme – savings across 800+ retailers.

  • Pension via Royal London, Life Assurance, and Employee Assistance Programme

  • Referral bonus of up to £2,000.

  • Ongoing training and career development opportunities.

Equal Opportunities in Practice

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Security Vetting

It is an industry requirement that successful candidates undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.

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Trinity Fire & Security Systems

About Trinity Fire & Security Systems

Trinity’s mission statement is simple - to provide high quality design, installation, commissioning and long term after care of Fire Detection, Fire Suppression, Life Safety and Security systems.

Trinity are one of the largest independent Fire, Life Safety & Security systems Integrators with regional offices across the UK providing a local service to National customers and the Trinity brand is widely recognised for the high quality service we deliver. The company is focused on developing long term customer relationships whereby our Technical Engineering teams and highly experienced Management & Administration teams are dedicated to supporting our clients.

We pride ourselves on delivering the highest quality of workmanship in order to meet the exacting standards and best practices within our industry. Our wealth of third party accreditation's and endorsements, including LPS 1014; BAFE SP201, LPS 1204 and BAFE SP101, are YOUR assurance that we meet the highest possible standards

Whatever the size or type of your business, Trinity Fire & Security Systems can give you the expert advice and service support that you need to ensure you are fully Compliant with the latest legislative requirements.

Why Trinity? Because we CARE!

Industry
Facilities & Workplace
Company Size
201-500 employees
Headquarters
Exeter, GB
Year Founded
1997
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