Job Description

Business Analyst aka FinOps Analyst

Location: United States Work Arrangement: Remote

About the RoleHyland is looking for a detail-oriented and curious Business Analyst to join our team. In this role, you will support projects across all stages, helping to capture, document, and analyze business processes and data to drive meaningful outcomes. Working closely with experienced team members, you'll contribute to discovery, data quality, and end-user enablement — building a strong foundation for a rewarding career in business analysis. If you're self-motivated, a natural collaborator, and thrive in a fast-paced environment, we'd love to connect.

Your Role Responsibilities? Here's What You'll Do.Assist with providing support to projects at all stages with direct oversight from other team members, contributing to successful delivery across the project lifecycle.Capture, aggregate, and document business processes utilizing business analysis tools; assist with documenting findings for analysis of applications and systems.Assist in analyzing and validating information gathered in discovery meetings and documentation associated with current business processes to ensure accuracy and alignment.Gather operational and business measurement information to support data-driven decision making across the organization.Perform audits on data quality, timeliness of data extraction and transfers, and accuracy of input to maintain data integrity and reliability.Provide applicable training and documentation to end-users as required to ensure understanding and adoption of business processes and tools. Technology ToolsMicrosoft Office ApplicationsBusiness Analysis Tools (e.g., process mapping/documentation tools)Analytic and Reporting Tools Role EssentialsBachelor's degree or equivalent experience, with prior experience as a Business Analyst.Strong oral and written communication skills that reflect a professional demeanor and the ability to interact with others with discretion and tact.Facilitation and project management skills with the ability to multi-task, stay organized, and manage time effectively.Critical thinking and problem-solving skills with strong attention to detail and the ability to thrive in a fast-paced, deadline-driven environment.Proficiency in Microsoft Office Applications and familiarity with various analytic and reporting tools; up to 5% travel time maybe required. What We'd Like to SeeCustomer service orientation with strong interpersonal skills and the ability to maintain solid rapport with team members and professionalism with external stakeholders.Self-motivated with the ability to complete projects independently and in a timely manner.Demonstrated ability to influence, motivate, and mobilize team members and business partners toward shared goals.Ability to develop and use engaging, informative, and compelling presentation methodologies for diverse audiences.Demonstrated ability to establish rapport and gain the trust of others; effective at gaining consensus across cross-functional teams.Based on individual states' employment laws, the following details are provided to comply with relevant salary posting requirements: base salary range of $61,000–$72,000, eligible for benefits and variable compensation.

About HylandHyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. © Hyland. All rights reserved.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

#HylandLifeSince 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity StatementHyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.