Job Description

Are you a fluent Finnish speaker looking for an exciting opportunity abroad? We are hiring on behalf of our client for their Chania-based team, offering you the chance to deliver exceptional customer support while enjoying one of Greece’s most beautiful destinations. Combine meaningful work with the island lifestyle - sun, amazing food, and warm local hospitality - while building your career in a multinational industry leader.

What will you do as a Finnish Customer Support Consultant:

• Provide and maintain strong, professional relationship with all customers and show empathy at all times
• Work effectively as part of a team, developing effective and supportive relationships with colleagues and management
• Contact with customers, providing solutions to their requests.
• Deliver high quality support: provide accurate and complete information by using the right methods/tools
• Manage large amounts of incoming calls & emails
• Identify and assess customers’ needs to achieve satisfaction

Requirements

• Excellent knowledge & communication skills in Finnish
• Very good command of English (B2)
• Good problem-solving skills
• Communication skills

• Usage of MS Windows and MS Office, ability to use Internet applications
• Knowledge of logistics on an operational level, as well as overland
• EU Passport
• Relocation to Chania

Benefits

What you will get as a Finnish Customer Support Agent:

• Monthly salary 1300€ gross
• or 1029€ gross with accommodation provided for the whole duration of the contract (Chania, Crete)
• Monthly Performance Bonus
• 14 salaries per year
• Complete relocation support (flight ticket to Greece, 4-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)
• Private Health Insurance
• Full-time job (5 working days per week, 8-hour shifts)
• The best commissions in the market
• The possibility to learn with the best team
• Excellent career opportunity in a multinational industry leader

Only CVS in English will be reviewed.