Job Description

Requisition Number: 78243

The company built on breakthroughs. ​ 

Join us.​ 

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.  ​ 

How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​ 

​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​  

​ Come break through with us. 

Corning’s businesses are ever-evolving to best serve our customers, industries, and consumers. Today, we accelerate and transform life sciences, mobile consumer electronics, optical communications, display, automotive, and solar markets. We are changing the world with:

Trusted products that accelerate drug discovery, development, and delivery to save lives

Damage-resistant cover glass to enhance the devices that keep us connected

Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of light

Precision glass for advanced displays to deliver richer experiences

Auto glass and ceramics to drive cleaner, safer, and smarter transportation

Solar polysilicon, wafers, and innovative photovoltaic modules, enabling low-cost solar energy solutions

Role Purpose

• Serve as the primary technical interface between Corning and assigned Finisher customers, supporting Gorilla Glass product introduction, qualification, design-in, mass production, and specific project development.
• Responsible for maintaining relationships and strengthening technical engagements with finisher customers for the Gorilla Glass business.
• New Glass Technical Transfer/Cover Glass Parts/Finishing/ Process development/Troubleshooting in Finisher customers
• Focusing on process collection, troubleshooting onsite, report summary, data collection and analysis
• Provide product training and technical support on cover glass IOX, finishing, and process optimization for performance improvement, while understanding customer needs and technical trends and collecting VOC

Key Responsibilities

• Work with the team, including personally involved, to engage external customers technically and drive related execution.
• Handle customer technical issues and build up working relationships
• Coordinates with sales team to ensure seamless support and service to the customer;
• Deliver solutions to resolve technical issues and escalate to appropriate level if necessary;
• Negotiate and close technical specifications with customers;
• Manage Cover Glass parts, glass finishing business and process;
• Develops knowledge of material, process and/or equipment in focused areas of manufacturing or engineering;
• Problem solving and process improvement using structured problem-solving methods;
• Coordinate project resources to achieve project deliverables and timeline;
• Deliver solutions to meet technical requirements, resolve technical issues, and escalate to the appropriate level when necessary

Experiences/Education - Required

• Bachelor or master’s degree with Material Engineering, Physics, Chemistry.
• 5 years of onsite working experience in Mobile Phone business, glass finishing industry, cover glass cutting/polishing/coating, LCD, Touch Panel, semiconductor business.
• CET4 or above.
• Strong ownership and accountability
• Self-motivated, self-awareness, particularly under pressure
• Report summary and coach team members
• Dare to face challenges
• Good communication and negotiation skill in both Chinese and English
• Problem solving skills, like hand-on and analytical skill
• Strong team spirit and sense of responsibility, hardworking, prioritizing company benefits
• Good communication and negotiation skills
• Good commercial sense and team spirit

Experiences/Education - Desired

• Positive influence, execution capability
• Project management skills
• Teamwork
• Business focus

Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at accommodations@corning.com.