Job Description

Let’s share a little about FBS and then we welcome you to apply:

• We are so proud to be 100% Employee Owned. We hire owners, not employees! This means that employees earn ownership in our company through their work and build their net worth based on the company’s change in value over time.
• For our seventh consecutive year, we ranked in Idaho's Top 10 Best Places to Work.
• Franklin Building Supply is a lumber and building material company that has been in business for more than 45 years. We have locations spread across Idaho and one in Nevada.
• We supply just about everything besides plumbing and electrical to build homes. Our focus is on serving professional home builders. Along with supplying materials, we install a wide range of products including framing, overhead doors, insulation, gutters, siding, and more. We also manufacture trusses, cabinets, doors, and granite countertops.
• Our company is full of outstanding people who have worked for Franklin Building Supply for 10, 20, or 30 years. We’re working harder than anyone else in our market to get better every day, adding value for customers and improving the value of our company for our employee-owners.
• We are committed to working safer, smarter, and more efficiently than ever before. We are investing significant tools, equipment, training, and positions like this to help our team reach its potential.
• Along with competitive compensation, we offer competitive benefits that would be expected including medical/Rx, vision and dental insurance, 401(k), paid time off, holiday pay, disability & life insurance, etc.

Primary purpose: Take compiled list of products and quote for customers. Assist retail customers with projects, answer technical questions, and troubleshoot Door/Millwork issues.

Duties and Responsibilities:

• Customer Quoting: Review compiled product lists and develop accurate quotes tailored to each customer’s project needs.

• Estimate Management: Create new estimates and revise existing ones as project scope or product selections change.

• Sales Team Collaboration: Communicate with the sales team to ensure correct product selection and pricing on all quotes.

• Vendor Coordination: Work with various vendors to source and price out products competitively.

• Product Knowledge: Develop and maintain familiarity with finish materials and what it takes to produce them.

• Customer & Contractor Relations: Interact with retail customers and subcontractors in a friendly, professional manner.

• Technical Support: Answer technical questions and troubleshoot Door/Millwork issues for customers and the sales team.

• Safety & Professionalism: Always work in a safe and professional manner, supporting a secure environment for staff and customers.

• Policy Compliance: Follow all Franklin Building Supply policies and procedures.

• Company Culture: Support Franklin’s vision, mission, and values, including safety, lean principles, and employees-first philosophy.

• Training & Meetings: Participate in scheduled meetings and training sessions.

• Customer Experience: Maintain a customer service-oriented approach in all interactions.

• Perform other duties as assigned.

Requirements

Requirements

Qualifications:

• Home Construction Knowledge: Some understanding of the components associated with the structure of a home.

• Time Management: Capable of managing time well enough to complete tasks quickly and productively.

• Problem Recognition: Ability to recognize problems and assist in suggesting and executing solutions.

• Communication Skills: Able to communicate effectively, both verbally and in writing.

• Task Prioritization: Ability to prioritize tasks, remain patient with distractions, and manage time effectively.

• Adaptability: Willing to be versatile, understand direction, and follow through on assignments.

• Math Proficiency: Ability to use simple math to calculate pricing and quantities accurately.

• Employment Eligibility: Franklin Building Supply participates in E-Verify. All new hires must be legally authorized to work in the United States and will be verified through the federal E-Verify system.

Strongly Preferred:

• Finish Work Knowledge: Basic understanding of finish carpentry and millwork products.

• Industry Experience: Past involvement in the building materials or construction industry.

• Software Experience: Experience with point-of-sale (POS) or estimating software.

Succession Planning:

• Advancement Opportunities: Account Coordinator, Dispatch.

• Typical Back-Fill From: Entry Level Position.