Job Description

Join WTW’s Cyber team as a trusted advisor and incident leader, supporting clients through high-impact cyber events such as ransomware, data breaches and non-malicious system outages.

This is a high-visibility, client-facing role where you’ll guide organisations through critical moments, working closely with brokers, claims and advisory functions within FINEX and across other Willis business units such as Industry focused teams.

The Role

• Lead and coordinate cyber incident response for clients across complex and time-critical situations

• Provide clear, confident guidance on insurance coverage during live incidents

• Manage and collaborate with insurer panels and external response partners (legal, forensics, PR)

• Act as a central point of coordination across stakeholders, ensuring effective communication and escalation where required

• Deliver post-incident reviews and support clients in strengthening future resilience

• Contribute to client readiness through tabletop exercises, training, and proactive risk planning

What you’ll bring

• We recognise that strong candidates may not meet every requirement listed below, if your experience is closely aligned, we encourage you to apply.

• Experience in cyber incident response, cyber insurance, or risk advisory

• Good understanding of cyber insurance policies (e.g. business interruption, cyber extortion, breach response and regulatory considerations)

• Ability to operate effectively in high-pressure environments and manage competing priorities

• Excellent communication and stakeholder management skills, with a collaborative approach

• Familiarity with the cyber incident response ecosystem, including insurer/vendor panels (desirable)

WTW Competencies

• Focusing on Clients

• Influencing Stakeholders

• Driving Excellence

• Adapting to Change

• Working in Teams

• Inclusive Leadership

What we offer

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.
We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com