Job Description

This role is perfect for someone who wants to take their first steps in Compliance Operations and Financial Crime (Fincrime). You’ll support the team in day-to-day KYC tasks, help customers complete their verification, and gain hands-on experience in a fast-growing fintech environment.

You’re a great fit if you are detail-oriented, customer-focused, and eager to learn - no previous experience in AML/KYC is required.

What you’ll be doing

• Support identity and address verification processes
• Assist with KYC updates (e.g., name and address changes)
• Review screening alerts under guidance
• Communicate with users via chat and email to support KYC-related queries
• Request and follow up on missing documentation
• Help manage operational queues and support backlog reduction
• Escalate more complex or sensitive cases to AML/KYC Analysts
• Learn and support day-to-day AML/KYC operations

What we’re looking for

• No prior experience in AML/KYC required
• Interest in Compliance, FinTech, Financial Services
• Strong written and verbal communication in English
• Attention to detail and ability to follow processes
• A proactive attitude and willingness to learn
• Ability to handle repetitive and detail-oriented tasks
• Comfortable working in a fast-paced, operational environment

What you’ll gain

• Hands-on experience in AML/KYC and financial crime operations
• Exposure to real-life compliance processes in a fintech company
• Training and support from experienced team members
• A strong foundation for a career in Compliance or FinTech