About Edenred
Edenred is a leading services and payments platform and the everyday companion for people at work, connecting 50 million employees and 2 million partner merchants in 46 countries via more than 850,000 corporate clients. Edenred offers specific-purpose payment solutions for food (meal vouchers), fleet and mobility (fuel cards, commuter vouchers), incentives (gift vouchers, employee engagement platforms) and corporate payments (virtual cards).
These solutions enhance employee well-being and purchasing power, improve companies’ attractiveness and efficiency, and vitalize the employment market and the local economy. Edenred’s 10,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more user-friendly every day
The UAE Context
Edenred UAE is a fast-growing payroll service provider serving more than 6,000 business and more than 2 million unbanked employees. We service over 10 banks and 35 financial institutions. We offer a unique value proposition for companies to manage their payroll and for employees to receive their salaries and use it in the simplest way offering multiple value-added services via our mobile app (money transfer, mobile recharge and card services).
We are a purpose-driven company whose values are the foundation for how we conduct business every day. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom driving the financial inclusion of the unbanked population by offering the best product experience and services.
Position Main Responsibilities
Fraud Risk Oversight
Support the team in designing, implementing, and continuous improvement of fraud prevention and detection controls.
Oversee fraud alert monitoring, ensuring timely escalation and resolution of confirmed or suspected cases.
Identify emerging fraud typologies and recommend proactive measures to mitigate risks.
Coordinate fraud incident response and remediation activities
Transaction Monitoring (Level 2)
Oversee the review and investigation of alerts escalated from Level 1 transaction monitoring.
Conduct and approve Level 2 investigations, ensuring thorough analysis, clear documentation, and well-reasoned decisions.
Escalate cases to Compliance/Second Line where regulatory reporting (e.g., STR/SAR) may be required.
Identify patterns, typologies, and systemic issues from transaction monitoring data, recommending control enhancements.
Provide guidance and mentoring to analysts handling complex or high-risk cases
Enhanced Due Diligence (EDD)
Act as the escalation point for high-risk onboarding cases, working closely with the onboarding team.
Review and approve EDD assessments, ensuring alignment with regulatory requirements and internal risk appetite.
Ensure EDD processes are robust, consistently applied, and well-documented.
Provide subject matter expertise on complex customer risk scenarios.
Risk Management & Controls
Lead financial crime risk assessments, identifying vulnerabilities and recommending control enhancements.
Ensure first line controls are effective, tested, and aligned with regulatory expectations.
Partner with second line (Compliance/Financial Crime) to ensure policies and procedures are practical and embedded in business operations.
Governance, Reporting & Policies
Maintain oversight of investigations, escalations, and outcomes, ensuring clear documentation and audit trails.
Produce risk reports for senior leadership, highlighting trends, issues, and remediation actions related to his/her subdivision.
Support regulatory and internal audit reviews with timely and accurate information.
Policies creation, development and revisions.
Leadership & Stakeholder Engagement
Provide guidance and mentoring to analysts and team members within the fraud, EDD, and transaction monitoring functions.
Collaborate with onboarding, operations, and business units to ensure risks are identified and mitigated early.
Promote a culture of accountability and awareness around financial crime risks across the organization
Edenred UAE is the UAE's largest salary processing provider serving more than 15,000 companies, 2.2 million employees, 10+ banks and 35 financial institutions. Operating out of Dubai since 2008, Edenred simplifies WPS payroll for businesses and helps companies to take care of their hardworking people - by paying them on time, securely and effortlessly.
Edenred believes that everyone should have equal access to essential financial services, regardless of how much they earn. That’s why we created C3Pay for the unbanked or underbanked employees, a mobile app and card on which employees can manage their money instantly and conveniently.
Our employees vibe with a Passion for Customers, Respect, Imagination,
Simplicity and Entrepreneurial spirit. These core values define Edenred's culture. For anyone seeking this dynamic environment and looking to grow professionally, we strive to be the employer of choice – offering unparalleled opportunities for development to everyone who joins the Edenred journey.
About Edenred Worldwide
Edenred is a leading digital platform for services and payments and the everyday companion for people at work, connecting more than 60 million users and more than 2 million partner merchants in 45 countries via 1 million corporate clients.
Edenred offers specific-purpose payment solutions for food (such as meal benefits), engagement (such as gift cards and engagement platforms), mobility (such as multi-energy solutions, including EV charging, maintenance, toll and parking) and corporate payments (such as virtual cards).
Edenred’s 12,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day.
