Job Description

Maps Credit Union is excited to announce that we are expanding our service footprint for our members with the addition of the brand new Dallas Branch! We seek a Financial Services Officer I who is driven, collaborative, and a great communicator. If you are ready to join an organization that truly supports community engagement and the success of our employees and members, we'd love to talk to you!

Key responsibilities include, but are not limited to:

• Engage with Maps members in a professional and positive manner.
• Provide excellent customer service while processing account services to members.
• Enhance member relationships by assessing their needs and recommending products and services.
• Process loan applications and obtain reports and information from credit reporting agencies.
• Function as a teller as needed.
• Accurately maintain and balance a cash drawer, checks, and money orders within established policy limits.
• Achieve personal and branch monthly goals.
• Follow regulatory and policy compliance requirements and Credit Union operations and security procedures.

Financial Service Officers receive in-house training from our Learning & Development team as well as on-the-job training. Additional industry-related classes are available to enhance your knowledge and skills. If you are interested in starting a career and supporting the local community, we hope you’ll consider joining us!

Requirements

Qualified candidates will have the highest level of ethical behavior and an Associate degree in Business, Economics, Banking, or equivalent financial services experience. Bilingual in English and Spanish is preferred but not required A minimum of 2+ years of experience in customer service, including direct and indirect selling roles. A minimum of 2+ years in the financial industry with progressive responsibility is preferred. Must be bondable.

Starting Pay Range: $22.50 - $27.73 per hour, depending on experience. Bilingual positions receive an additional .50/hour bilingual pay differential. Opportunities to earn monthly incentives.

*Due to this position starting before the branch opens, we will guarantee an incentive of $1,000 after successful completion of the first 90 days of employment.

Typical Work Schedule is Monday-Friday, business hours. Must be available to work rotating Saturday shifts.

To show our appreciation to employees, we offer:

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Employer-paid Life Insurance
• Employer-paid Short-Term and Long-Term Disability Insurance
• 401(k) retirement plan with employer matching
• Generous paid time off, starting at 12 hours per month
• 10 paid holidays per year
• Employee Assistance Program
• Student loan paydown program
• Employee loan discount program
• Wellness incentives

Why employees are proud to work here:

• We offer paid volunteer time
• We provide financial education for youth and adults
• We provide grants to teachers in the valley
• We offer scholarships for local high school seniors headed to college

About Maps:

Located in the heart of the beautiful Willamette Valley, Oregon, Maps Credit Union offers a wide variety of services to over 87,000 members at 14 branch locations and supports over 380 employees. More than anything else, we believe in lifelong learning—not only about money and finances but in all areas of life. Our focus on lifelong learning is a result of our proud history as an educators’ credit union, dating back to our start in 1935. We passionately believe that the best way to navigate life’s great adventure is to do it together.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.