Nestlé

Financial Services Assistant, Cash Collection

Nestlé  •  Accra, GH (Onsite)  •  2 hours ago
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Job Description

Location: Accra, Ghana
Company: Nestlé Business Solutions

Position Type: Fixed-Term contract

Minimum Educational qualification: Bachelor’s degree in accounting, Finance, or related field, partly qualified or fully (ACCA/ICA)

Minimum Relevant work experience: 2–4 years of experience in Accounts receivables, cash collections or Order management

Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human company driven by our purpose to enhance the quality of life and contribute to a healthier future.

Nestlé Ghana Limited is currently looking for a Finance Associate – Cash Collection responsible for maximizing cash flow and minimizing overdue receivables by proactively managing customer accounts, driving timely collections, resolving payment disputes, and ensuring compliance with Order-to-Cash (O2C) processes.

This role supports working capital objectives through effective customer engagement, account reconciliation, and collaboration with cross-functional stakeholders.

Responsibilities

  • Manage a portfolio of customer accounts to ensure timely payment of outstanding invoices.
  • Execute collection strategies and prioritize collection activities based on risk and ageing profiles.
  • Follow up on overdue balances through phone calls, emails, and other approved communication channels.
  • Maintain accurate collection records and customer interactions.
  • Prepare and review customer account reconciliations.
  • Follow up on reconciliation sign-offs and outstanding differences.
  • Investigate and resolve payment disputes, deductions, claims, and unapplied cash items.
  • Escalate unresolved issues in accordance with established procedures.
  • Analyze remittance advice and customer payment information.
  • Coordinate with Cash Application teams to ensure accurate and timely allocation of payments.
  • Monitor and resolve unallocated, short-paid, and overpaid transactions.

What makes you successful?

  • Experience in account reconciliations, and financial reporting
  • Exposure to SAP, Power BI, Microsoft Excel, and collections management tools.
  • Experience managing a sizeable customer portfolio and working with regional stakeholders.

“Nestlé is an equal employment opportunity (EEO) employer, seeking diversity in qualified applicants for employment. All applicants will receive consideration without regard to race, ethnicity, color, gender, age, religion, nationality, disability or perceived disability, medical condition, or any other protected status, as defined by applicable law”.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. The closing date for application is 11th August, 2026.

Nestlé

About Nestlé

As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our values rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for the future.

We can trace our origin back to 1866, when the first European condensed milk factory was opened in Cham, Switzerland, by the Anglo-Swiss Condensed Milk Company. One year later, Henri Nestlé, a trained pharmacist, launched one of the world’s first prepared infant cereals ‘Farine lactée’ in Vevey, Switzerland.

Today, we employ around 273,000 people and have factories or operations in almost every country in the world. With our headquarters still based in the Swiss town of Vevey, we had sales of CHF 84.3 billion in 2020.

Our portfolio covers almost every food and beverage category – offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families.

House rules: https://nes.tl/HouseRules

Industry
Food & Beverage
Company Size
10,000+ employees
Headquarters
Vevey, CH
Year Founded
Unknown
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