Additional Job Information
40 Hour Work Week
Benefits start first day of employment!
8:00A.M.-4:30P.M.
Responsible for providing financial counseling services. Collection of copays and deposits from patients. Completes an initial assessment of the patient to determine if they qualify for Medicaid assistance. Works with the patients/families to obtain the required information, documentation, signatures and negotiations. Assists patients as needed with completing forms for Charity application. Follows up with patients to assure compliance. Reviews accounts for accuracy to assure maximum reimbursement for the Hospital.
Job Responsibilities
Performs financial analysis and counseling for applicable admissions or pre-admissions, in order to identify and address any potential problems with insurance benefits and the patient's ability to pay. Notifies Case Management of insurance issues.
Request payment, as applicable, before or at the time of admission due to unmet deductibles, inadequate or no insurance coverage, uncovered services, package price services or previous bad debt accounts.
Provide assistance to uninsured patients and families. Perform evaluation for possible insurance coverage or other payment opportunities.
Documents appropriate financial information into the computer system.
Assist patients with account balance questions, itemized statement requests and resolving billing issues. Communicates in a professional, positive and respectful manner with patients. Be able to provide consistent excellent customer service in a variety of situations. Maintains effective communication with Revenue Management.
Performs Other Responsibilities as Assigned.
Minimum Qualifications
High School Diploma or GED
2-5 Years’ Experience
No Supervisor Experience
Preferred Qualifications
Associate degree
Cert Application Counselor
Work Shift
Day Shift (United States of America)
Legal Statement
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
Equal Opportunity Employer
Boone Hospital Center has been a leader in meeting the health care needs of mid-Missourians since its founding in 1921. Boone Hospital is a regional referral center that has earned a reputation for excellence in cardiovascular medicine, obstetrics, neurology, oncology, orthopedics, and surgical services. Boone Hospital Center has been certified as a "Magnet Hospital" three consecutive times by the American Nurses Credentialing Center and has twice been named as one of the nation's 100 Top Hospitals by Thomson Reuters.
Through progressive health care programs, services, and technology, Boone Hospital Center continues its tradition of providing quality health care and excellent patient service. The hospital completed its largest-ever expansion in 2011, with a new nine-story patient bed tower that houses 128 private patient rooms.
