Job Description

Roles & Responsibilities:

• Review and admit investment funds—from mutual funds to alternatives and private market funds—ensuring their eligibility in FundSettle.
• Analyse fund documentation and translate it into clear, actionable FundSettle rules.
• Interact with clients and agents, answering questions with accuracy and a proactive mindset.
• Support other operational teams, helping them resolve queries and prioritising what truly matters for our clients.
• Engage in problem-solving, handling approvals and escalations within defined frameworks.
• Contribute to complex investigations, continuous improvements, and cross-team initiatives.
• Your work ensures that FundSettle maintains its high-quality standards and that clients receive a smooth onboarding experience.

What You Will Gain

• Deep knowledge of investment funds, their structure, documentation, and market specifics.
• A strong foundation for future roles in product, operations, risk, client services, or market expertise.
• Exposure to multiple internal teams, allowing you to expand your network and visibility.
• Opportunities to contribute to process improvements, SOP redesigns, and operational innovation.
• A supportive team environment where learning, sharing and autonomy are part of the culture.

Required Qualifications:

• You are someone who enjoys combining analysis, collaboration and ownership.
• You can organise your work efficiently and set the right priorities.
• Know when and how to escalate sensitive situations, and you feel comfortable handling them with your Team Leader.
• You are at ease navigating different types of fund documentation.
• Handle workloads and deadlines with resilience and structure.
• Want to deepen your knowledge of investment funds and grow your expertise.
• Bring a continuous improvement mindset; you spot inefficiencies, propose solutions, and help implement and stabilise them.
• Contribute to team projects with autonomy and initiative.
• Pay attention to detail, think risk‑aware, and understand the impact of your decisions.
• Are a reliable, supportive team player.

What we offer:

• You’ll benefit from a structured onboarding and continuous learning opportunities to grow your expertise in investment funds,
• You’ll have opportunities to shape processes, not only execute them,
• Team collaboration across different locations (Poland, Belgium, Hong Kong, Malaysia),
• Supportive leadership.
• Knowledge-sharing culture.

Requirements

• 2-3 years of industry experience related to financial services operations with understanding of investment operations and operational excellence.
• Proficient in English with outstanding written and verbal communication skills. Proficiency in additional languages is preferred.
• Well-developed organizational and critical thinking skills to resolve complex day to day issues independently.
• Good interpersonal skills and networking abilities with sub-custodians and both internal/external departments.
• Detail oriented, excellent accuracy skills and good understanding in mutual fund and hedge fund are strongly recommended.
• Working hours: 3.00pm – 12.00am / 4.00pm – 01.00am Malaysia time.