Job Description

Who we are...

As an industry-leading fintech provider, COCC delivers innovative, comprehensive technology solutions and strategic partnerships throughout the Northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top-quality support. Designated a Top Workplace in Connecticut and a nationally Certified Great Place to Work, COCC recognizes employees as the core of our success.

Inspiring you to become extraordinary in work and life.

What we need…

The Financial Management Specialist is primarily responsible for financial systems implementations and upgrades. This individual will assist in providing support for advanced system issues and the continual troubleshooting, upgrading and enhancements of COCC’s financial systems for our banking clients. This person will maintain an in-depth knowledge of COCC’s financial applications and functions as a subject matter expert in one or more areas of the applications. A Financial Management Specialist will work with clients to understand their needs while providing solutions that map client requirements to system functionality and process improvements.

What’s in it for you....

COCC offers a collaborative environment, career growth, and all the benefits you’d expect from an award-winning employer, including:

• Health Insurance: Employees and their eligible dependents – including spouses, domestic partners, and children – are eligible for coverage from the first day of the month following hire, including medical, dental, and vision insurance, as well as ancillary benefits. COCC also contributes to employees’ health savings accounts (HSA).
• Retirement: COCC matches 100% for the first 3% and 50% for the next 2% that employees contribute to their 401(k). Additionally, COCC may make a discretionary annual contribution to the plan based upon the profitability of the company.
• Paid Time Off: COCC offers a generous PTO policy, including quarterly wellness days, paid holidays, and a birthday day off.
• Hybrid Schedule: Enjoy the flexibility of a hybrid work schedule designed to support work-life balance and personal well-being
• Training & Development: COCC offers robust employee development programs aligned with career pathing objectives, including cutting edge training and educational resources from vendors like SANS, PluralSight, and CBTNuggets, as well as a tuition reimbursement program to support continued education.
• Recognition Programs: Be recognized and celebrated through employee appreciation and peer recognition programs.
• On-site Fitness Centers: Stay active and energized with convenient on-site fitness centers available to employees.
• Fuel Up: Monthly company-sponsored lunches discounted catered meals, and convenient on-site snacks.
• Additional Benefits: COCC offers employees a Lifestyle Spending Account (LSA) to support employees’ unique needs, as well as company-paid life insurance, wellness initiatives, and access to financial planning guidance from certified professionals.

To learn more about our comprehensive benefit programs, please visit: https://www.cocc.com/careers/employment-benefits/

What you’ll do…

• Gather and review data necessary to understand functional and technical requirements as they apply to system implementations and support bank accounting functions, customer support, data conversions and core general ledger interface work.
• Assist with data conversions and travel periodically to support client conversions and implementations.
• Analyze client’s business practices while working to determine how they can be supported and enhanced by COCC’s financial applications
• Conduct client meetings with all levels of staff and management, including executive representation
• Educate clients on business process improvements that may increase efficiency through the use of COCC’s technology solutions
• Support the setup, testing and troubleshooting of core GL interface builds.
• Perform and support various account reconciliations
• Handle a high volume of calls while keeping other projects on track with their scheduled timelines
• Perform training needs assessments, manage and contribute to the creation of training curriculums; Execute training programs for our clients and internal customers
• Create requirements and test improved system functionality that meets the evolving business needs of our clients

What you’ll bring…

• Bachelor’s degree in Accounting or Finance or equivalent experience
• 3-5 years experience in banking with a focus on financial accounting, financial applications support, or a related operational accounting role.
• Experience with accounting software, such as Oracle Financials; INSIGHT experience a plus
• Aptitude to learn new software applications
• Excellent customer service skills and the ability to maintain composure when dealing with dissatisfied customers
• Can adequately represent the entire organization while communicating system problems and/or deficiencies to customers while continuing to deliver superior customer service
• Possess business knowledge and interpersonal skills needed to communicate effectively with senior management as well as the general user community
• Ability to maintain a positive attitude, have ownership and be accountable
• Ability to learn quickly, adapt and remain flexible in a fast-paced, rapidly changing environment
• Ability to understand system project methodologies and relational database structures and concepts
• Ability to travel on occasion to client sites, 4-5 times per year

The salary range for this position is $56400-76400 annually

Applicants for employment in the US must have work authorization that does not currently or in the future require sponsorship of a visa for employment authorization in the United States.

COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and applicable Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Accessibility - If you’re a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please let us know by calling 860-678-0444 or emailing TalentManagement@cocc.com. Please specify the help you need and we’ll be happy to get back to you.