Financial Crimes Investigator

Protect. Investigate. Prevent.

Do you have a passion for uncovering fraud, protecting customers, and staying one step ahead of criminals? Are you the person who thrives on solving complex puzzles, connecting the dots, and making a real impact every day?

We're looking for a Financial Crimes Investigator to join our team and serve as a frontline defender against fraud and financial crime. In this role, you'll lead investigations, identify emerging threats, develop prevention strategies, and help safeguard our customers, employees, and assets. If you're analytical, detail-oriented, and energized by meaningful work, we want to hear from you.

What You'll Do

Be the Detective

• Conduct complex investigations into fraud, financial crimes, suspicious activities, and security incidents.
• Research and investigate check fraud, counterfeit items, forged documents, altered checks, and other fraudulent schemes.
• File Suspicious Activity Reports (SARs) and collaborate closely with Compliance and regulatory partners.

Be the Strategist

• Serve as the Bank's primary fraud subject matter expert.
• Analyze fraud trends, criminal techniques, and emerging threats to develop effective mitigation strategies.
• Design and enhance fraud detection controls that reduce risk and strengthen security.

Be the Protector

• Lead efforts to protect customers and the Bank from fraudulent activity across multiple channels.
• Partner with Electronic Channels, Operations, Branches, and other business units to identify fraud indicators and improve detection capabilities.
• Oversee fraud alert management and case investigation workflows.

Be the Educator

• Develop and maintain bank-wide fraud prevention programs, policies, and procedures.
• Deliver fraud awareness training and educational resources for employees and customers.
• Help create a culture of vigilance, security, and proactive risk management.

Be the Problem Solver

• Process search warrants, subpoenas, and related legal requests within established service standards.
• Provide guidance and solutions regarding branch and department fraud issues.
• Manage small claims collection activities, including court filings, evidence preparation, negotiations, and court appearances when necessary.

Be a Leader

• Assist with coaching, mentoring, and developing team members.
• Support performance management, training initiatives, and employee growth opportunities.
• Help foster a collaborative, accountable, and high-performing team environment.

What You Bring

Education

• Bachelor's degree in Finance, Accounting, Criminal Justice, Business, or a related field preferred.
• Equivalent combinations of education and financial crimes experience may be considered.
• Law enforcement, military, or security-related training is a plus.

Experience

• 5+ years of experience in fraud investigations, AML/BSA investigations, or financial crimes.
• 3+ years of experience within a financial institution.
• Relevant military experience may substitute for education or work experience requirements.

Certifications

• Valid driver's license required.
• Certified Fraud Examiner (CFE) designation preferred.

What Makes You Successful

• You think like an investigator and act like a strategist.
• You remain calm and decisive under pressure.
• You can identify risks before they become problems.
• You communicate effectively with executives, employees, customers, regulators, and law enforcement.
• You excel at balancing analytical thinking with exceptional customer service.
• You enjoy mentoring others and helping teams succeed.
• You take ownership, solve problems, and drive results.

Why This Role Matters

Every fraudulent transaction prevented, every scam uncovered, and every customer protected makes a difference. As a Financial Crimes Investigator, you'll play a critical role in protecting our communities, strengthening trust, and helping ensure the safety and integrity of our organization.

If you're ready to put your investigative skills to work in a fast-paced, mission-driven environment, we'd love to meet you.

Join us and help stop financial crime before it happens.