About Us

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At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

To provide a professional high-quality service to ANZ internal and external customers by filtering of inward/outward SWIFT messages to and from ANZ, and customer account data through the Compliance Manager, which searches for sanctioned names and countries.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent
Role Location: Bengaluru
Work Hours: Includes night shifts

What will your day look like?

As a Sanctions Operations Officer, you will be accountable for:

• Support management and business decisions relevant to cost
• Provides a high level of customer service by completing work in an accurate and timely manner
• Ensure Service Level Agreements are consistently met
• Support Continuous Improvement gains
• Review and assess alerts and cases generated
• Provide justification on decision and outcome of investigation
• Meet or exceed Service Level Agreement
• Ensure process and procedures are followed throughout the investigation
• Sharing knowledge of ANZ products/ policies/ procedures with team members
• Proactively identify competencies for development and work with line manager to improve performance
• Ensure compliance to Risk Accreditation Framework (RAF)
  

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Exceptional written and spoken communication skills with ability to influence stakeholders
• Ability to create clarity for self and others through uncertainty
• Financial Crime risk management or compliance experience
• Ability to translate complex information and provide advice on solutions to problems
• Self-motivated, responsible, team player, able to work under pressure and meet timelines

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong.

We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.

We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.com/careers/ You can apply for this role by visiting ANZ Careers and searching for reference number 116428