Job Description

At AIB, our values guide how we work and how we support each other. We’re looking for someone who puts Customer First, takes initiative and Owns the Outcome, and is always looking for ways to Eliminate Complexity. You’ll treat colleagues and customers with fairness and Show Respect, and you’ll thrive in a culture built on collaboration where we Be One Team to deliver meaningful impact.

Job Title: Financial Crime Senior Business Analyst - Change

• Would you like to play a leading role in a team whose ambition is to become a world class fraud function, exceptional at developing talent and turning information into insights?
• Do you enjoy collaborating with cross functional teams and influencing business direction with data-backed evidence?
• Do you have experience working on regulatory-driven projects?
• Do you actively seek opportunities for innovation and continuous improvement?

What is the Role:

The Financial Crime Fraud Intelligence team is responsible for supporting the Financial Crime function by analysing fraud patterns and system data to develop appropriate and dynamic rule strategies to prevent and detect fraud. Our purpose is to protect our customers and society from organised crime, and other criminal activities, through our commitment to the prevention and detection of financial crime.

The Financial Crime Senior Business analyst is a new role within FC Systems and Intelligence team. The Senior Business Analyst will play a critical role in strengthening AIB’s Financial Crime detection and prevention capabilities across payments and cards. This includes leading analysis and change initiatives requirements gathering, fraud‑control enhancements, regulatory‑driven updates, and system optimisation across the Financial Crime landscape.

Reporting to the Fraud Intelligence Manager, this role requires a strong fraud‑risk mindset, excellent analytical skills, and the ability to translate complex business needs into actionable, high‑quality requirements. The role holder will support AIB’s goal of delivering world‑class fraud prevention, enabling safe customer journeys and protecting the bank from emerging threats.

Key Accountabilities:

As part of the Financial Crime Fraud Intelligence team, you will: 

• Lead the gathering, assessment and documentation of complex fraud‑related requirements and internal control enhancements.
• Translate business needs into functional and non‑functional specifications, ensuring alignment with technical feasibility and program objectives. Write high‑quality user stories, acceptance criteria, process maps and SOP content to support solution delivery.
• Conduct analysis across payments and card fraud workflows, including transaction patterns, alert behaviour, rules logic and risk indicators.
• Partnering with Payments, Fraud Operations, Risk and Technology to ensure alignment across the E2E customer journey.
• Foster and maintain strategic relationships with key stakeholders, championing the successful design and implementation of enterprise-level solutions while ensuring accountability for outcomes and deadlines.
• Communicate with clarity and influence across cross-functional teams, actively listening, managing stakeholder expectations, and pre-emptively addressing emerging issues.

What You Will Bring:

• Minimum 4+ years business analyst experience.
• Proven experience in leading requirement gathering and analysis of complex business processes.
• Experience working on regulatory implementation projects
• Proven project management experience.
• Strong proficiency in Excel, Power point, Word.
• Excellent analytical and problem-solving skills with a high attention to detail.
• Ability to work effectively in a team environment and communicate complex findings clearly.

Why Work for AIB:

We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements.

Some of our benefits include;

• Market leading Pension Scheme
• Healthcare Scheme
• Variable Pay
• Employee Assistance Programme
• Family leave options
• Two volunteer days per year

Please click here for further information about AIB’s PACT – Our Commitment to You.

As part of the selection process, the successful applicant will be expected to demonstrate the AIB Behaviours and ability in the Behavioural and Technical Capabilities reflected below:

Behavioural Capabilities:

• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Ensures Accountability – Holding self and others accountable to meet commitments

Technical Capabilities:

• Requirement management- Documents, analyses, traces, prioritises and agrees on requirements, whilst controlling change and communicating to relevant stakeholders.
• Communication - Communicates with clarity and precision in both written and verbal contexts. Presenting complex information in a concise format that is audience appropriate.
• Process Improvement - Utilises a systematic approach to define, measure, analyse, improve and control process or system performance gaps through streamlining and cycle time reduction, and identification and elimination of causes of below specifications quality, process variation, and non-value-adding activities
• Project management- Leads the team in project management activities leveraging tools such as Jira and Confluence

If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Sarah Lyons, at careers@aib.ie for a conversation.

AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie

Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners.

Application deadline : Friday 2nd October 2026