Job Description

Impact and Responsibilities

You'll play a critical role in safeguarding financial integrity and ensuring regulatory alignment. You will be responsible for executing rigorous four-eye quality controls, verifying complex payee data, and conducting vital sanctions and transaction monitoring. This position combines day-to-day risk mitigation with broader operational support, offering a pathway to cross-train in customer/client onboarding over time.

• Accuracy Assurance: Perform thorough checks on payment files to identify errors and mitigate fraud risk before funds are released.

• Data Management: Review and verify bank details and identification documents for new payees to ensure accuracy and compliance.

• Sanctions Screening: Conduct screening of payees against sanctions lists to identify potential matches, escalate risks, and ensure compliance with regulatory requirements.

• Transaction Monitoring: Monitor and review transactional activity to detect unusual or suspicious patterns, escalate potential risks, and support compliance with anti-financial crime regulations.

What we're looking for in you

• You identify even the smallest errors in data and documentation that others may overlook.

• You handle sensitive financial information with the highest level of confidentiality and professionalism.

• Skilled in using Excel and adaptable to quickly learn new CRM systems or payment platforms. There is potential for this role to develop into onboarding responsibilities, making it ideal for someone with a genuine interest in financial crime prevention and customer onboarding, and a proactive approach to learning regulatory requirements and strengthening controls.

• Be proactive in acquiring knowledge, providing unwavering support, overcoming obstacles, and actively participating. Embrace challenges as opportunities for growth, collaborate with your team, and leverage technology.

• Understand foundational information security principles and follow our policies. You have a responsibility to recognise and report potential security risks in daily tasks while maintaining a good level of awareness of the importance of data protection in your role.

•  Demonstrate that our values serve as a moral compass, shaping how you behave and interact with others. Embracing our values is essential to your success and in achieving our vision and mission.

Our Promise: Shieldpay is an equal opportunities employer. For Shieldpay building a fair and transparent workforce begins with the recruitment process that does not discriminate on the grounds of gender, sexual orientation, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We offer flexible working options, such as flexible hours and hybrid work, to support our employees' work-life balance