Job Description

Line of Service

Internal Firm Services

Industry/Sector

Business Services

Specialism

IFS - Internal Firm Services - Other

Management Level

Associate

& Summary

About the Role:

PwC Operate delivers managed and operational services supporting clients’ regulatory, risk and compliance agendas, combining deep expertise with technology to solve complex challenges. This role offers the opportunity to build a career in Financial Crime, working across diverse projects and client engagements.

You will support key activities such as KYC, CDD, Transaction Monitoring and Quality Control, analysing customer and transactional data to identify potential risks and ensure regulatory compliance.

We are seeking adaptable, proactive individuals who are eager to learn, collaborate and grow in a fast-paced environment. This opportunity is well-suited to graduates, school leavers or those looking to develop a career in Financial Crime.

What your days will look like:

• Proactively manage your own work allocation and meet daily and monthly productivity and quality targets by seeking guidance, instruction and coaching where required.

• Update trackers, workflow systems and client records accurately and in a timely manner.

• Work collaboratively with peers, Team Leads and managers to identify process improvements and operational efficiencies.

• Adapt quickly to new or changing processes, procedures and client requirements.

• Build effective working relationships with PwC colleagues, client teams and customers where applicable.

• Support delivery across a range of Financial Crime activities including KYC / CDD, Transaction Monitoring and Quality Control activities.

• Escalate issues, risks or suspicious activity appropriately and in line with defined processes.

This role is for you if:

• A-Level (or equivalent) and GCSE Maths and English (grade C/4 or above).
• Basic understanding of Microsoft Office
• Strong interest in Financial Crime and willingness to develop technical and operational skills.
• High attention to detail with the ability to follow defined processes and controls.
• Inquisitive mindset with problem-solving skills and the ability to investigate issues.
• Strong communication skills with the ability to work independently or in a team, manage performance in a fast-paced environment, and respond positively to feedback.

What you’ll receive from us:

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.

We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Business Process Outsourcing, Claims Performance Management, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Legal Document Review, Managed Services, Optimism {+ 15 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

June 2, 2026