Job Description

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

As a Financial Crime Analyst, you’ll be required to work within the AML compliance and regulatory guidelines and exercise independent judgment, as well as all tasks covering customer and third-party due diligence, sanctions, PEP and adverse media screening, onboarding of payment service providers, ongoing monitoring of customer and third-party relationships and continuous review and enhancement of the customer onboarding journey and customer pass rates. This will help us excel at identifying compliance risks to stay ahead of the game.

What you’ll be doing

As part of your role, your responsibilities will include:

• Undertaking full and accurate due diligence and AML screening reviews on customers, affiliates and third parties, which will include:

  • A review of all account information across various internal software applications

  • A review of all information available on open-source information

  • Third party provider checks

  • Management escalation of high-risk relationships

  • Summarising identified AML risk with recommendations.

• On-going refresh of existing due diligence following a risk-based approach.

• Completing reviews on potential matches for sanctioned individuals, politically exposed persons, individuals with adverse media and conducting enhanced due diligence as required.

• Compiling case information in accordance with relevant policies and procedures.

• Identifying opportunities to improve processes and collaborating on changes with other business functions.

• Supporting the production of monthly MI reporting.

• Supporting the monitoring and enhancement of customer pass rates.

• Liaise with the UK AML Team and / or exercise judgement around findings to determine the depth of information required to satisfy AML requirements.

• Exercise restriction / withhold or release certain transactions when required to do so (via instruction or decision, as per guidelines set by management)

• Liaise with internal stake holders who will be required to contact customers to request, discuss, explain and assist with document requirements in line with CDD and EDD reviews.

• Ensure that all Compliance and AML standards are met and maintained in accordance with policies.

• Record and report details of customers in line with audit requirements.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• Three years’ experience in a regulated industry.

• Relevant professional qualifications in the industry, ICA diploma in financial crime, CAMS accreditation, or equivalent.

• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively.

• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals.

• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope.

• Exceptional attention to detail, ensuring high standards of quality in all outputs.

• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations.

• Demonstrated consistent behaviour aligned to the organisational culture.

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• A good understanding of customer and third-party due diligence, financial crime risks and control frameworks.

• An awareness of KYC and EDD procedures.

• Experience supporting multiple projects at the same time.

• Experience providing advice and support to team members and wider business.

• Experience producing Management Information (MI) and reports.

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability

• Ownership and accountability

• Initiating action

• Resilience

• Team orientation

• Integrity

• Innovation

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:

• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.

• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.

• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

• Free Daily Meal

• Free Massages On-site

• Free On-Site Gym

• Group Life Cover

• Funeral Fund Benefit

• Financial Services Assistance

• Employee Assistance Programme

• Curro School Fees Benefit

• Income Continuation Benefit

• Leadership Training

• Referral Bonus

• Medical Aid Subsidy

• Free Sleep Coaching

• On-site Barista

• Retirement Annuity Subsidy

• Team buildings

Be part of that Superclass feeling.

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 18 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do.
Here, your growth is supported and your contributions valued.

Game on!

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!