The Financial Counselor is responsible for verifying inpatient and observation patient benefits to determine each patient’s financial responsibility. They will call and/or visit those patients determined to have a financial obligation for their hospital stay. They will make an attempt to collect the payment. They are responsible for exercising good judgment in making decisions concerning secure payment arrangements. They conduct patient interviews to confirm registration information, complete required forms, obtain signatures and determine if the patient is qualified for financial assistance. They are responsible for completion of any research needed to resolve patient concerns directed to the facility after discharge in order to expedite claim processing and reimbursement.
Education: -A high school diploma or GED
Prior experience in a Business Office or medical practice financial counselor, insurance follow up, billing, cash posting or reimbursement position required. Knowledge of medical terminology and computer literacy required. Requires sufficient previous clerical experience, typing skills and knowledge of personal computers, word processing, excel spreadsheets and other standard office equipment. Ability to type a minimum of 35 words per minute required. Must be able to effectively communicate with the public and perform routine mathematic computations.
Licenses/Certificates: None
Huntsville Hospital is an 881-bed hospital that serves as the regional referral center for North Alabama and southern Tennessee. Huntsville Hospital is governed by the Health Care Authority of the City of Huntsville and is the second-largest hospital in Alabama. In recent years, the hospital has expanded its services throughout the region with the development of Huntsville Hospital Health System, which includes hospitals in Huntsville, Madison, Athens, Decatur, Boaz, Guntersville, Moulton, Red Bay, Sheffield, Scottsboro, and Fayetteville, Tenn. The Health System includes more than 2,300 patient beds and 19,500 employees.
