Full time
Day Shift
Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. With its main campus at Loyola University Medical Center, Loyola Medicine is part of a comprehensive three-hospital system including Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital
If you’re passionate about delivering exceptional care and making a difference in the lives of our communities, join the Loyola team as a Financial Counselor and become Loyola Strong!
The Financial Counselor is responsible for coordinating payment sources and securing reimbursement for hospital services. This role supports patients seeking or receiving care by educating them on insurance options, assisting with financial applications, establishing payment plans, and collecting patient financial responsibilities. The Financial Counselor advocates on behalf of patients while ensuring accurate financial processing and supporting organizational revenue goals.
What you’ll do:
Provide financial counseling to patients, explaining insurance coverage, financial assistance options, and payment responsibilities
Assist with insurance and financial assistance applications, including charity care when appropriate
Generate cost estimates and collect patient payments (co-pays, deductibles, balances)
Review and update financial and insurance information; monitor self-pay and eligibility-pending accounts
Collaborate with internal departments and external agencies to resolve coverage or billing issues
Ensure accurate documentation and maintain HIPAA compliance
Support department goals and demonstrate Trinity Health values in all interactions
What We Offer
Benefits starting Day One
Daily Pay option
Career development and growth opportunities
Tuition reimbursement
On-site fitness center (Gottlieb Memorial Hospital & Loyola University Medical Center)
Employee referral rewards
Compensation:
Pay Range: $18.16 - $28.14 per hour
Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.
Benefits:
Click or copy URL to your browser www.trinity-health.org/sites/default/files/my-benefits/Health-and-Wellbeing/Compliance/Illinois-Transparency-Law/Trinity-Health-Summary-of-Benefits-Illinois-Job-Req-Discloser-Law.pdf
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 123,000 colleagues and nearly 27,000 physicians and clinicians caring for diverse communities across 26 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 135 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $21.5 billion with $1.4 billion returned to its communities in the form of charity care and other community benefit programs.
