Number of Positions Available:
1
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
When people come to Moneycare, they’re often carrying more than overdue bills or financial stress. They’re carrying fear, shame, worry for their families and the weight of circumstances that feel overwhelming. Gambling harm can quietly unravel finances, relationships and wellbeing.
As a Financial Counsellor with The Salvation Army, you stand in that gap. You offer clarity where there is confusion, advocacy where there is powerlessness and hope where people feel stuck. Your work directly contributes to safer households, stronger financial capability and healthier futures for individuals, families and the wider community.
You will provide holistic, person-centred financial counselling and advocacy to people experiencing financial hardship, with a particular focus on those impacted by problem gambling. This includes assessing each person’s unique circumstances, exploring the interaction between life issues and financial stress, and supporting clients to make informed, sustainable decisions.
You will also have the opportunity to deliver group financial literacy and capability sessions, helping people build skills and confidence to manage their money over the long term.
This is a permanent part-time position of 22.8 hours per week (0.6 FTE) within the Moneycare Western Australia Financial Counselling for Gambling team, based in Geraldton and reporting to the State Manager. Pay is in accordance with a SCHADS Level 5.
Undertake comprehensive assessments for intake, case planning and referral
Provide client-centred financial counselling using contemporary practice and trauma-informed approaches
Advocate with creditors, financial institutions and external agencies to achieve fair and realistic outcomes
Support clients to build financial capability, confidence and long-term money management skills
Deliver community education sessions that promote financial literacy and early help-seeking
Maintain high quality case notes, data and reporting in line with Moneycare and funding requirements
Build strong relationships with local services, community organisations and referral partners
Operate with autonomy while aligning with TSA and Moneycare policies, processes and practice frameworks
Diploma of Community Services (Financial Counselling)
Experience supporting people experiencing hardship, crisis or complex life challenges
Strong money management, negotiation and advocacy skills
Demonstrated ability to work within a counselling framework and hold space for people in distress
High level interpersonal, active listening and analytical skills
Ability to manage competing priorities, meet deadlines and work with autonomy
Compassionate, non-judgmental approach and commitment to inclusive practice
Proficiency in Windows Office and confidence with client management systems
A current driver’s licence
NFP salary packaging benefits (up to $15,900 tax free) and Entertainment Benefit ($2,650 tax free)
Flexible working arrangements that support balance, wellbeing and life outside of work
Employee Assistance Program – confidential counselling service for you and your family
Financial, retail and lifestyle discounts
Discounted health and fitness programs through Fitness Passport
Up to 8 weeks of leave per year through our purchase leave scheme
Generous parental leave (12 weeks)
Up to 5 days paid leave per year to support a Salvation Army program or activity
A supportive, inclusive culture where you’re valued, encouraged and surrounded by passionate team members who care deeply about the work
To apply, please submit your resume and a brief cover letter outlining your experience and interest in the role. Applications will be reviewed as they are received.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.
