Number of Positions Available:
1
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Moneycare supports people who are experiencing financial hardship or wanting to avoid it. We walk alongside community members as they navigate complex financial situations, build resilience and regain a sense of control and dignity. As a Financial Counsellor, you will offer professional, compassionate and practical support that can genuinely change the direction of someone’s life. This is deeply meaningful work that strengthens wellbeing, stability and hope.
This is a role for someone who wants their work to matter. Based at our Morley Corps, you’ll provide financial counselling that helps people feel heard, supported and empowered during some of their most challenging moments.
You will also play an important part in supporting our Karratha hub. Most of this support will be provided remotely, offering financial counselling to community members in Karratha and working closely with the local Financial Capability Worker to ensure people receive a seamless, community-centred service. To stay connected with the community and strengthen relationships, you’ll also travel to Karratha a few times a year (typically every 3–6 months), with final scheduling to be confirmed.
Your days will be varied and purposeful — from helping someone understand their rights, to negotiating with creditors, to supporting community members who feel overwhelmed by their financial situation. This is a role where your skills genuinely change lives.
This permanent part time position within the Moneycare Western Australia team, reporting to the WA State Manager. Pay is in accordance with a SCHADS Level 5.
Build trusting, respectful relationships that help people feel safe and supported
Provide financial counselling that helps community members understand their rights and options
Advocate on behalf of community members with creditors and service providers
Develop case plans that reflect each person’s goals, strengths and circumstances
Support people to connect with services and pathways that strengthen financial wellbeing
Work closely with the Karratha Financial Capability Worker to ensure seamless, wrap-around support
Provide remote financial counselling to participants in Karratha
Travel to Karratha a few times a year to maintain connection and provide in-person support
Contribute to a positive, inclusive team culture grounded in learning and collaboration
Maintain accurate records and participate in reflective practice, supervision and team development
Diploma of Financial Counselling
Accreditation or eligibility for accreditation with a recognised state financial counselling association
Experience in a social services environment and understanding of issues contributing to financial hardship
Strong communication and negotiation skills
Ability to work with people from diverse backgrounds, including Aboriginal and Torres Strait Islander communities
Ability to manage deadlines, competing priorities and complex casework
Proficiency in Windows Office and case management systems
A relational, strengths-based and community-centred approach
NFP salary packaging benefits (up to $15,900 tax free) and Entertainment Benefit ($2,650 tax free).
Flexible working arrangements that support balance, wellbeing and life outside of work.
Employee Assistance Program – confidential counselling service for you and your family.
Financial, retail and lifestyle discounts.
Discounted health and fitness programs through Fitness Passport.
Up to 8 weeks of leave per year through our purchase leave scheme.
Generous parental leave (12 weeks).
Up to 5 days paid leave per year to support a Salvation Army program or activity.
A supportive, inclusive culture where you’re valued, encouraged and surrounded by passionate team members who care about the work as much as you do.
If you are passionate about supporting people to navigate financial hardship with dignity and confidence, we would love to hear from you. Please submit your application including a current resume and a brief cover letter outlining your interest in the role.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.
