
Join Our Team as a Financial Counsellor
Surry Hills / Hybrid / Full-time (18-month fixed term contract)
Are you a passionate advocate for social justice? Do you want to be part of a dedicated team and directly improve the lives of vulnerable Australians? If so, the Financial Rights Legal Centre offers an exceptional opportunity to make a tangible difference.
About Financial Rights Legal Centre
At Financial Rights Legal Centre (Financial Rights), we are more than just a legal centre. We are a trusted voice for consumers navigating the complexities of financial services, including credit, banking, insurance and debt. Based in Surry Hills, our dedicated team works on the frontlines, providing crucial advice and representation to consumers across Australia. We are actively involved in shaping new laws to protect consumer rights and build a fairer financial future for all. Join us and become an integral part of this vital mission.
Your Opportunity: Drive Change
As a Financial Counsellor your commitment to consumer rights is essential. You will provide invaluable telephone advice and representation assistance through the National Debt Helpline and Webchat. This is your chance to drive change from the frontlines, enhancing the financial wellbeing of countless individuals by delivering high quality advice and representation services.
For further details on the role please see the job description: https://financialrights.org.au/wp-content/uploads/2026/02/Position-Description-Financial-Counsellor.pdf (copy and paste into your browser).
What’s in it for you?
At Financial Rights, we value our team and are committed to providing a rewarding and supportive work environment. The centre offers a dynamic working environment along with a small, friendly and passionate team. We know diversity makes a positive difference, and we encourage people from Aboriginal and/or Torres Strait Islander and other diverse backgrounds to apply.
Rewards and Benefits
The successful applicant will:
Applications close: Monday 2nd March 2026

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.