Texas Capital

Financial Center Manager

Texas Capital  •  United States (Onsite)  •  2 months ago
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Job Description

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow.

While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives At Texas Capital, we do more than build business success. We build long-lasting relationships.

Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).

Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News’ Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate’s 2023 list of Best Regional Banks. For more information about joining our team, please visit us at www.texascapitalbank.com

Responsibilities

  • Oversee the operation of a financial center to ensure customer satisfaction and compliance with all laws, regulations, policies and procedures while maintain an ethical sales culture and inclusive environment within their financial center and market

  • Responsible for recruiting, retention and training of all team members along with developing the Assistant Financial Center Manager to the next Financial Center Manager

  • Responsible for creating an inclusive financial center culture that provides an environment for team members to thrive

  • Support and coordinate CRA and Community Engagement activities within core market

  • Oversee Branch Small Business Activity within market to drive new business acquisition and deepen existing relationships

  • Ability to identify clients needs and refer them to the appropriate line of business

  • Maintain a properly trained team and provide guidance, support and conflict resolution to team members, which includes adhering to Texas Capital Bank guidelines, policies and procedures and applicable laws

  • Coordinate operational issues including automation and equipment needs, workflow and transaction integrity

  • Maximize the growth and profitability of the branch through ethical sales, deepening existing client relationships, various line of business partner support and influential leadership

  • Assisting commercial, private wealth and treasury officers with client and prospecting calls

  • Required to perform all duties necessary for operating an efficient financial center including but not limited to teller transactions (Withdrawals, Deposits, Wires, etc…) and all banker functions

  • Act as a liaison with various internal business partners to facilitate client onboarding

  • Lead in community awareness events to increase bank outreach and foster new business opportunities

  • Foster an environment within the banking center that assures exceptional customer service

  • Interview and hire qualified candidates upon event of financial center staff vacancies

  • Maintain proper security with the financial center to protect employees and bank assets

  • Ensure responsible management of financial center budget

Qualifications

  • Bachelor’s degree in Finance, Accounting, Business or the equivalent preferred

  • Minimum of 5 years banking experience with three years in a supervisory role

  • Excellent knowledge of bank and branch operations, customer service and sales

  • Strong knowledge of bank products and services

  • Strong financial acumen including Business Banking and Credit Solutions

  • Proven leadership and organizational skills, including effective time management

  • Ability to be influential and establish positive working relationships across the organization

  • Demonstrated ability to establish and achieve strategic goals

  • Effective communication (both verbal and written), negotiating, and presentation skills

  • Ability to readily identify needs and requirements, and establish plans and processes to ensure successful results

  • Strong knowledge of legal entity documentation required

  • Take initiative to participate in continued education and management development

  • Proficiency in the use of PC software tools for reports, audits, analysis, and presentations

  • Saturday Banking Support

  • Must be able to lift 50 lbs

  • The duties listed above are the essential functions, or fundamental duties within the job classification.

The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.

Texas Capital

About Texas Capital

Since our founding in 1998, Texas Capital remains impassioned by the spirit of entrepreneurship and innovation. Our reputation as a respected financial institution is embodied by who we are and how we do business. Our team is comprised of experienced and groundbreaking thinkers, empowered to focus on what matters. We are consistent in our commitment to building trusted relationships and producing exceptional outcomes as Texas’s premier full-service financial firm. We stay a step ahead by generating and embracing great ideas. We merge financial expertise and distinct experience to think creatively, which enables us to identify opportunities and craft market-leading products designed to enhance your portfolio.

Our client-centric culture thrives because we attract, develop and engage the most experienced and diverse experts in their fields. Over the years, we've developed a supportive culture that values collaboration, rewards performance and respects the well-being of its team members. We know our people are our greatest asset, so we give them the resources and support they need to be successful. Our personal approach has enabled us to deliver exceptional value for our clients for more than two decades — an achievement we’re proud to continue.

Explore a career at Texas Capital Bank: https://www.texascapitalbank.com/who-we-are/careers

Texas Capital is the collective brand name for Texas Capital Bank and its separate, non-bank affiliates and wholly owned subsidiaries. Please visit texascapital.com to learn more about Texas Capital, its products and services, and the respective entities that offer each. For deposit products, Member FDIC.

Texas Capital and its subsidiaries are equal opportunity employers and do not discriminate on the basis of any protected trait including sex, sexual orientation, gender identity, race, ethnicity, disability, or veteran status. https://www.texascapitalbank.com/equal-employment-opportunity-policy

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Dallas, TX
Year Founded
Unknown
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