Flight Centre Travel Group

Financial Assurance Accountant- Forensic- South Bank, QLD

Flight Centre Travel Group  •  $120k/yr  •  State of Queensland, AU (Onsite)  •  3 hours ago
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Job Description

Own the numbers behind the scenes—drive transaction integrity, uncover hidden risks, and ensure every point and dollar lands exactly where it should.
ABOUT THE OPPORTUNITY

Join us as a Financial Assurance Accountant-Forensic and take ownership of transaction integrity across a complex loyalty program pipeline. You will play a critical role ensuring accuracy from source systems through to partner billing and member balances. Working closely with Finance, Data, and Tech teams, you will investigate, resolve, and prevent data issues at scale. This is a high-impact role where your analytical thinking and attention to detail directly protect financial outcomes and customer trust.
KEY RESPONSIBILITIES

• Surface trends and integrity risks, contributing to broader risk register insights
• Support finance leadership with transaction-level evidence for partner queries
• Investigate billing variances and produce clear commentary and supporting analysis
• Verify monthly partner billings across brands and external partners align with underlying earn data
• Maintain evidence libraries to support IT General Controls testing and external audit requirements
• Contribute to the design of improved control mechanisms to reduce manual verification requirements
• Apply professional scepticism to reconciliations and data outputs, ensuring methodological accuracy
• Identify pipeline misfires, system failures, or manual errors impacting member points or partner billings
• Remediate errors at transaction level before impacting ledgers, member balances, or partner invoicing
• Produce audit-defensible reconciliations across source systems, ledger positions, and reporting outputs
Trace transactions end-to-end across loyalty management and in-house systems to verify accurate earn rules, accrual logic, and promotional calculations
• Investigate root causes of transaction integrity issues and partner with system owners to implement upstream fixes
• Identify and document data quality issues, collaborating with Data & Analytics and Tech/Ops teams for resolution
• Design, operate, and continuously improve the recurring points audit programme, including methodology and documentation standards
EXPERIENCE & QUALIFICATIONS

• CA or CPA qualification (or near completion) desirable
• Exposure to external audit or IT General Controls testing (beneficial)
• Background in forensic accounting or fraud investigation (beneficial)
• Tertiary qualification in Accounting, Finance, Commerce, or equivalent
• Familiarity with BI tools (e.g., Power BI) and ERP/ledger systems
• Strong written communication skills with ability to document findings clearly
• Ability to operate independently with strong judgment and accountability
• 5+ years post-qualification experience in financial accounting, audit, or assurance
• Minimum 2 years in roles involving detailed transaction investigation or reconciliation
• Advanced Excel skills including pivot tables, formulas, and large dataset handling
• Experience working with large transactional datasets (hundreds of thousands of rows)
• Comfort leveraging AI while maintaining audit defensibility and professional standards
• Experience in loyalty programs, financial services, or similar environments (desirable)
• Proven ability to trace financial transactions across multiple systems and identify root causes
ABOUT THE BRAND
World360 Rewards (part of Flight Centre Travel Group) is a global loyalty platform that helps brands engage and inspire through unforgettable rewards—from travel experiences to gift cards and more. It’s a smarter way to recognise, motivate, and connect with the people who matter most.

WHAT YOU'LL ENJOY:

Salary: $120k-130k plus super (dependant on experience)

🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

🎉Development: Individualised Learning & Development pathway options

🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within  

🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

🌞Mental Health: Support and Employee Assistance Program for staff and family

🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)  

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

💚 Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

💛 Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

#LI-BC1#LI-Onsite

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

Flight Centre Travel Group

About Flight Centre Travel Group

Flight Centre Travel Group (FCTG) is one of the world’s largest travel companies, employing 15,000 like-minded individuals – known as ‘Flighties’.

Our story dates to 1973, when founder Graham Turner (aka “Skroo") and friend Geoff “Spy” Lomas buy a double-decker bus and take off on their first tour around Spain, Portugal and Morrocco, 3 years later forming the first business, Top Deck. After flight deregulations in the 80s our first retail "Flight Centre" stores opened in Australia in 1982, London in 1984, and NZ in 1987.

1987 was also the year we held our first “Global Gathering” awards event celebrating our amazing people, a tradition that continues to this day.

And in 2025 we launched our very first loyalty program, World360 Rewards! Our Australian customers now able to earn and redeem points across Flight Centre, Travel Associates, and Cruiseabout.

We’re in our 40s now and a lot has changed! With global headquarters in Brisbane, Australia, our company owned leisure and corporate travel businesses span three major regions: APAC, The Americas and EMEA.

Our flagship corporate travel management brand, FCM, extends our reach even further through a network covering over 100 countries via both company-owned operations and independent licensees.

With 30 brands across our global footprint, our team spans from customer-facing to internal support roles. The opportunities just as diverse – from a Travel Consultant at Flight Centre or Envoyage, to a Machine Learning Scientist in one of our tech pillars.

Together, we live and breathe our number one philosophy, Our People, driven by our purpose ‘To open up the world for those who want to see’.

Our values are simple and powerful - Ownership, Egalitarianism and Irreverence.

We support our people with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom. 

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
South Brisbane, AU
Year Founded
Unknown
Website
fctgl.com
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