Tampa General Hospital

Financial Assistance Specialist 1

Tampa General Hospital  •  Tampa, FL (Remote)  •  11 hours ago
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Job Description

Financial Assistance Specialist 1-(260002XW)

The Financial Assistance Specialist 1 requires extensive knowledge of Managed Care, Medicaid, Medicaid Disability, Medicare, Healthcare Marketplace Insurance, Hillsborough County Health Care Program (HCHCP), Health Care Responsibility Act (HCRA) and Victims of Crime, as well as having expertise in Customer Service and exceptional time management and organizational skills. The Financial Assistance Specialist 1 works diligently to fund the unfunded/underfunded patients and/or consumers. The Financial Assistance Specialist 1 will submit, track and follow Medicaid, HCHCP and HCRA applications to completion, until a denial or an approval is received. Responsible for performing all job duties in accordance with mission, vision and values of Tampa General Hospital.

Essential Functions:

  • Interviewing Private Pay and underinsured patients to determine eligibility for government Financial assistance programs.
  • Assessing patient financial capabilities.
  • Preparation of charity care application, including the Utilization Letter (EA Letter) for illegal aliens as required by the Department of Children & Families (DCF).
  • Acquisition of all necessary documentation as required by the respective Government Agencies, including Social Security Disability (SSI/SSD), which may require additional contact with the patient or the patient’s family, even after discharge.
  • Submission of the assistance application to appropriate agency within specified timely filing requirements.
  • Tracking assistance applications, documenting location, status, approval or denial.
  • Attending DCF hearings to appeal cases that have been closed in error or denied.
  • Notifying the Financial Assistance Specialist Team Lead of approvals or denials.
  • Explain financial accountability to the patient and/or guarantor/family.
  • Obtain Lifetime Reserve Days letter on Medicare patients.
  • Follow up on all W/C and Auto admissions missing billing information.

Qualifications

  • High School Diploma or GED.
  • Must have a minimum of two (2) years Financial Assistance, Patient Access or Patient Accounting experience.
  • An equivalent combination of education and years of experience may be considered.

Primary Location

Tampa

Work Locations

TGH Main Campus
1 Tampa General Circle
Tampa33601
Eligible for Remote WorkOn Site

Job

Patient Financial Services

Organization

Florida Health Sciences Center Tampa General Hospital
Scheduled DaysMonday, Tuesday, Wednesday, Thursday, Friday

Shift

Day Job

Job Type

On Site
Shift Hours8:00 am - 4:30 pm

Minimum Salary

17.91

Job Posting

Aug 10, 2026, 4:40:31 PM
Tampa General Hospital

About Tampa General Hospital

Tampa General is a private not-for-profit hospital and one of the most comprehensive medical facilities in West Central Florida serving a dozen counties with a population in excess of 4 million. As one of the largest hospitals in Florida, Tampa General is licensed for 982 beds, and with over 15,000 team members, is one of the region’s largest employers.

Consistently recognized for world-class care, Tampa General Hospital is ranked as the #1 hospital in Tampa Bay by U.S. News & World Report for 2024-25 and is nationally ranked as among the top 50 hospitals in the nation in eight specialties. Additionally, Tampa General was ranked as “high performing,” or among the top 10% of hospitals in the nation, in five more specialties along with 12 procedures and conditions.

TGH partners with the USF Health Morsani College of Medicine to pioneer breakthrough treatments, conduct game-changing clinical research and train the next generation of health care professionals. TGH is the region's only academic health system, having been affiliated with the USF Health Morsani College of Medicine since the school was created in the early 1970s.

TGH is the area’s only Level I trauma center and one of two ABA-verified Adult & Pediatric burn centers in Florida. With five medical helicopters, we are able to transport critically injured or ill patients from 23 surrounding counties to receive the advanced care they need. The hospital is home to the leading organ transplant center in the country, having performed more than 14,000 adult solid organ transplants, including the state’s first successful heart transplant in 1985. Tampa General Hospital is committed to serving all residents of West Central Florida. We provide comprehensive health services, ranging from wellness and primary care to the most complex specialty care and post-acute services.

Industry
Healthcare & Social Services
Company Size
5,001-10,000 employees
Headquarters
Tampa, FL
Year Founded
Unknown
Website
tgh.org
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