The primary purpose of the Financial Assistance Advisor position is to ensure that pertinent and accurate insurance information is obtained from the patient and subsequently updated in the hospital’s computer system for billing purposes. Follows up on pre-certifications for In-patient admissions and Observations, calls insurance carriers to give notice of admissions, processes Charity Care, Family Care, Presumptive Eligibility (P.E.) applications and Public Assistance inquiry forms. Provides patients with information pertaining to various NJ State programs such as P.E. Medicaid/ NJ State Medicaid, NJ Family Care, Affordable Care Act (ACA) and Charity Care. Performs all activities in accordance with patients’ rights to health care access and confidentiality in a courteous and professional manner consistent with Five Star Customer Service policies. The position incorporates cross-functioning duties in the Patient Accounts’ Financial Counseling and Charity Care Units.
In compliance with New Jersey's Pay Transparency Act, the hourly rate for this position is Probationary Rate TC/1925 $29.09– Two (2) Year Rate $30.48. University Hospital considers multiple factors when determining compensation, including (but not limited to) the scope and responsibilities of the position, the candidate’s relevant work experience, education and training, key skills, internal equity, market data, and organizational needs.
University Hospital is one of the nation’s leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation.
We encourage candidates from all backgrounds to apply. If you want to grow your career in healthcare while serving a vibrant community, we’d love to meet you
University Hospital is an independent medical center with more than 500 licensed beds, an active medical staff of more than 600, and over 3,000 employees. Located on a sixty-three acre campus, University Hospital is a regional resource for advanced care in a wide range of medical specialties.
University Hospital is the only hospital in New Jersey to be awarded Gold Plus recognition by the American Heart Association and the American Stroke Association for Heart Failure and Stroke. Designated as a Level 1 Trauma Center, the Hospital maintains 24-hour in-house coverage by general surgeons, and prompt availability of care in specialties such as orthopedic surgery, neurosurgery, internal medicine, plastic surgery, and pediatrics.
As part of our mission to serve the residents of Newark and surrounding communities, University Hospital is also proud to be the principal teaching hospital of New Jersey Medical School, Rutgers School of Dental Medicine, the School of Health Related Professions, and the Rutgers School of Nursing.
