Job Description

Financial Analyst (Team Lead)

DEFTEC delivers mission-critical solutions through skillfully delivered services and innovative products. We are inspired by our clients' critical missions and driven to provide the most effective solutions to execute their missions, operational challenges, and requirements. Our dedicated, experienced, and talented employees work closely with our clients to ensure the delivery of exceptional services and products.

Position Overview:

The Financial Analyst provides functional support to the Finance Branch Chief with the administration of financial assistance management for check refund processing in support of the Tuition Assistance (TA) program. The analyst accepts, tracks, and catalogs incoming refund and recoupment checks from Academic Institutions, researches the reason for each refund, and verifies that the refund information is correct. Using ArmyIgnitED and its Admin portal, the analyst checks for recoupments or recoupment waivers that prevent refunds from processing, validates invoice information, and verifies the original payment method and line(s) of accounting so that each refund is matched to the correct fiscal year and Army Component. The analyst also prepares written research and recommendations for government review and processes the government refund lead's decisions. Checks that cannot be processed are returned to the Academic Institution, while those that can be processed are prepared with DD1131 forms and sent to higher headquarters for deposit and processing. Throughout, the analyst documents and files records in TEAMS, adds counseling notes to Soldiers' ArmyIgnitED records, and provides recommended process and SOP improvements to the government Program Manager. The position requires an associate's degree or 60 semester hours and a minimum of two years of relevant experience in these functional areas.

Job Responsibilities:

• Provide functional support to the Finance Branch Chief with administration of financial assistance management for check refund processing in support of the Tuition Assistance (TA) program
• Accept refunds received from Academic Institutions
• Track and catalog all incoming refund and recoupment checks, recording each TA refund check, Credentialing Assistance (CA) refund check, and recoupment check on the appropriate Government-designated tracker within three business days of receipt, with complete and accurate entries
• Research the reason for each refund and verify the refund information is correct
• Review ArmyIgnitED to determine whether Academic Institutions have created or submitted refunds in the AI Portal, and check for recoupments or recoupment waivers that prevent refunds from being processed
• Annotate per Standard Operating Procedures (SOPs) and provide spreadsheets to the government lead for removals or adjustments needed in ArmyIgnitED, so refunds can be received and processed and checks don't become stale
• Run standard, downloadable reports from the ArmyIgnitED Admin portal as required to validate invoice information
• Verify the original payment method and associated line(s) of accounting for each refund transaction
• Process refunds to the original payment method and match each refund to the correct fiscal year and Army Component identified in the source documentation and transaction records
• Distribute flagged refunds to contract staff and formally notify the Government Program Manager of any issues requiring Government intervention, per Army policy guidance, no later than three business days after the flag is placed
• Provide written research and recommendations to the subject matter expert no later than seven business days after completion, with justification included in the refund check tracker
• Submit written action recommendations to the appropriate government employee no later than 25 calendar days after receipt of refund check(s)
• Process the government refund lead's decision (reject/return or accept) no later than five business days
• Create a memo for government signature and return checks to the appropriate Academic Institution when checks cannot be processed
• Prepare the ArmyIgnitED system-generated DD1131 form and receive it in ArmyIgnitED per SOP when checks can be processed, verifying correctness, ensuring applicable payment information is printed, and entering manual information when necessary
• Upload DD1131 forms to TEAMS for the government refund lead's signature and track them through the process no later than three business days after receipt of the refund check
• Prepare received and processed refund checks for mailing to higher headquarters for depositing and processing
• Add counseling notes to the Soldier's ArmyIgnitED record, including pertinent information such as Tuition Assistance Request (TAR) number, course number, refund amount, check number, received date, and grade updates if necessary
• Document files in TEAMS and catalog the process per Army policy guidance
• File completed documents in TEAMS using standard invoice/refund check naming conventions per SOP
• Receive recommended actions to improve refund operations and processes, and recommended SOP/guideline changes, from the government Program Manager, and provide updates if needed no later than the first Wednesday of each month, including findings and recommended changes in the MSR

Required Qualifications:

• Posses an associates degree or 60 semester hours
• Minimum of two years of relevant experience in the functional areas described under Job Responsibilities

DEFTEC offers a comprehensive whole-life benefits package that includes medical, dental, vision, holiday, paid time off, 401K with a match, life insurance, short/long-term disability, and educational reimbursement. The DEFTEC team comprises professionals who make a difference daily in crucial national security missions. Our leadership knows that this happens by employing a diverse team that is well cared for. Our top priority is our employees, making DEFTEC an ideal workplace.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Please get in touch with HR@deftec.com if you require reasonable accommodations.

DEFTEC is a Drug-Free Workplace where post-offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.

AAP/EEO Statement

DEFTEC Corp is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type based on actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.

This policy applies to all terms of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities, and general treatment during employment.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.