Job Description

You Lead the Way. We’ve Got Your Back

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join #TeamAmex and let's lead the way together.

Function Description

Balance Sheet Assurance Team (BSA) team in Global Financial Operations, Controllership, manages the foundational accounting for Cardmember spend, Remittances and Merchant payments along with various other operational accounting processes that is core to a Credit Card domain. The team liaison with broader controllership, technology / product, and servicing teams to ensure financial integrity is embedded in the end-to-end process.

How will you make an impact in this role?

This Band 28 role will manage research and clearance-based accounting and reconciliation of B/sheet accounts for merchant payment related processes which includes spend and non-spend merchant transactions. In addition, this role will also be responsible to perform other critical activities like Month-on-Month trend analysis to identify any anomaly in general ledgers, preparing journals, metrics analysis, manage queries from key stakeholders, and support ongoing/upcoming business and technology initiatives including any enterprise-wide project.

• Part of the team responsible for maintaining financial integrity of all merchant processes.
• Ability to drive self and team goals with continuous focus on process improvement.
• Ensure operational resilience through knowledge retention and building back-ups in the team.
• Be able to proactively highlight, communicate and mitigate risks.
• Ability to communicate effectively with senior leaders across the organization and build relationships.
• Be able to contribute to the team strategy and long-term plans.
• Ability to manage multiple projects to support enterprise goals.
• Ensuring financial integrity by reviewing financial information and resolving for any aberration in the financials
• Effectively coordinate with technology for development / automation opportunities
• Leverage New Gen AI tools to bring process effectiveness

Minimum Qualifications

• B.com with 2-3 years or MBA/post grad with 1-2 years of work experience
• US GAAP knowledge and Audit experience is a plus.
• Knowledge of Excel, PowerPoint, BI and other data applications like Cornerstone, TM1 will be preferred.

Preferred Qualifications

• Well-developed analytical skills, ability to understand the linkages to processes.
• Demonstrated Accounting expertise.
• Ability to think innovatively and to pursue ideas with conviction.
• Excellent team player with strong Inter-Personal skills and communication skills
• Demonstrate leadership skills needed to create, develop and communicate with diverse work force.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.