Job Description

Join the GenAI & Automation team to help design and build AI-assisted solutions that enhance accounting, reconciliation, analytics, reporting, and operational workflows. This role focuses on leveraging Generative AI, automation technologies, and low-code platforms to simplify complex business processes while maintaining strong controls, governance, and compliance standards.

This position is ideal for candidates who combine business acumen with a technology mindset and are excited about applying AI and automation to solve real-world finance and operational challenges

• Building GenAI-driven solutions for real business challenges across accounting, reconciliations, analytics, reporting, and business operations
• Experimenting with Large Language Models (LLMs) for summarization, classification, information extraction, and workflow enhancement
• Supporting end-to-end workflow automation using Python, Microsoft Power Platform, and other automation technologies
• Managing and transforming structured and unstructured data from multiple enterprise systems
• Improving process efficiency through AI-assisted decision support and intelligent automation
• Collaborating with business stakeholders to identify automation opportunities and implement scalable solutions

• Assist in developing AI-assisted and automated workflows using both Generative AI and rule-based automation approaches
• Analyze business processes and break down complex problems into logical, automatable components
• Develop Python scripts for data processing, validation, reporting, and workflow automation
• Write SQL queries for data extraction, reconciliation, validation, and analytics
• Support LLM integration into business workflows through prompt design, testing, evaluation, and optimization
• Work with Microsoft Power Platform tools including Power Automate, Power Apps, and Power BI
• Participate in proof-of-concepts and pilot initiatives involving AI and automation technologies
• Support deployment, monitoring, maintenance, and troubleshooting of production automations
• Collaborate with finance, operations, analytics, and technology teams to deliver business solutions
• Document processes, workflows, controls, and technical solutions to meet governance and audit requirements
• Contribute to continuous improvement initiatives that enhance efficiency, accuracy, and user experience

What You'll Learn

• Practical application of Generative AI within enterprise environments
• Prompt engineering and LLM workflow integration techniques
• Intelligent automation design for finance and operational processes
• Enterprise AI governance, risk management, and compliance considerations
• Advanced data analysis and automation using Python and SQL
• Low-code application and workflow development using Microsoft Power Platform
• End-to-end solution design from business requirement gathering to production deployment
• Working within highly controlled and regulated business environments

Basic Qualifications

• Bachelor's degree in Commerce, Accounting, Finance, Business Administration, Computer Applications or a related discipline
• Strong analytical and problem-solving skills
• Interest in AI, automation, data analytics, and digital transformation
• Exposure to business processes, finance, accounting, reporting, operations, or technology through academics, internships, projects, or work experience
• Strong communication and stakeholder collaboration skills
• Ability to learn new technologies quickly and adapt in a fast-paced environment

Preferred Skills

• Working knowledge of Python for data analysis and automation
• Familiarity with SQL, including joins, aggregations, filtering, and data validation techniques
• Exposure to Microsoft Power Platform (Power Automate, Power Apps, Power BI)
• Understanding of accounting, reconciliation, reporting, financial controls, or business operations processes
• Basic knowledge of Generative AI, Large Language Models (LLMs), prompt engineering, and AI-assisted workflows
• Ability to think in process flows and identify automation opportunities
• Experience with Excel, data visualization, analytics tools, or business intelligence platforms
• Certifications, coursework, or projects related to AI, analytics, automation, finance technology, or data science
• Exposure to APIs, integrations, or workflow orchestration tools is a plus
• Understanding of governance, controls, audit requirements, or regulated business environments is advantageous

Who Fits This Role

We are looking for curious, analytical, and technology-minded individuals who enjoy solving business problems through innovation. Successful candidates will be comfortable working with data, experimenting with AI technologies, understanding business processes, and identifying opportunities to improve efficiency through automation.

This role is particularly suited for:

• Commerce graduates with strong analytical and technology interests
• Finance professionals looking to build AI and automation capabilities
• Business and operations graduates interested in digital transformation
• Technology graduates who want to apply AI and automation within finance and business functions
• Individuals who enjoy bridging the gap between business requirements and technology solutions

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.